Urgent! Head-Customer Projects & Services (C & SP Segment) Job Opening In Mumbai – Now Hiring Schneider Electric
Job Summary: We are seeking a seasoned and strategic leader to head our Customer Projects & Services (C&SP) segment.
This role is responsible for overseeing the end-to-end delivery of customer projects, with a focus on large and complex data center and hyperscaler projects.
The ideal candidate will bring extensive experience in managing high-value customer engagements, leading cross-functional teams, and implementing robust project delivery frameworks to ensure service excellence and customer satisfaction.
Key Responsibilities: Project Delivery Leadership: Lead the planning, execution, and delivery of customer projects in the C&SP segment, particularly large-scale data center and hyperscaler.
Ensure projects are delivered on time, within scope, and within budget.
Customer Engagement: Serve as a lead customer interface for C & SP segement customers, fostering strong relationships, proactive communication, and effective stakeholder engagement.
Project Delivery Excellence: Define and implement project delivery standards, best practices, and methodologies to ensure consistent, high-quality outcomes and customer satisfaction.
Operational Oversight: Manage all aspects of project operations, including resource planning, risk mitigation, cost control, and compliance with contractual and regulatory requirements.
Team Leadership: Lead and mentor a team of project managers and support staff, with a strong emphasis on EHS (Environment, Health & Safety) and quality standards.
Promote a culture of accountability, collaboration, and continuous improvement.
Process Optimization: Drive continuous improvement in project delivery processes through the adoption of digital tools, automation, and innovative practices.
Cross-Functional Collaboration: Work closely with Sales, PMO, Tendering, Finance, and Technical teams to ensure seamless project handovers and integrated solution delivery.
Reporting & Analytics: Provide regular performance updates to senior leadership, including project status, customer satisfaction metrics, and operational KPIs. Qualifications Experience & Education Requirements Education: Bachelor’s degree in engineering or a related field.
Master’s degree (MBA or equivalent) is preferred.
Professional certifications such as PMP or PRINCE2 is must and ITIL are advantageous.
Certification in data center infrastructure (e.g., CDCP, CDCS) is mandatory.
Experience: Minimum 15 years of experience in customer project delivery.
Proven track record in managing large and complex data center projects and multi-regional customer engagements.
Strong leadership experience in managing cross-functional and geographically dispersed teams.
Expertise in project governance, customer relationship management, and vendor coordination.
Proficiency with project management tools such as MS Project, Primavera, or equivalent platforms.
Schedule: Full-time Req: HBQ
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Unlock Your Head Customer Potential: Insight & Career Growth Guide
Real-time Head Customer Jobs Trends in Mumbai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Head Customer in Mumbai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 68363 jobs in India and 4398 jobs in Mumbai. This comprehensive analysis highlights market share and opportunities for professionals in Head Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Schneider Electric is currently hiring and seeking a Head Customer Projects & Services (C & SP Segment) to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Schneider Electric adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Head Customer Projects & Services (C & SP Segment) Jobs India varies, but the pay scale is rated "Standard" in Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Head Customer Projects & Services (C & SP Segment) typically include Supervisors Of Office And Administrative Support Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Head Customer Projects & Services (C & SP Segment) interview at Schneider Electric, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Schneider Electric's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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