• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
India Jobs Expertini

Head of Service Operations Job Opening In Hyderabad – Now Hiring SRINIVASA SALES & SERVICE PRIVATE LIMITED


Job description

Qualification: Qualification: Diploma / B.Tech – Mechanical / Electrical / Automobile

Experience : > 15 years in relevant industry - Construction Equipment; Heavy Engines, Generators etc.,


Job Summary: Accountable for working cross-functionally to support and transform the service channel, ensuring they utilize the latest technology and provide a world class service to support customers in their territories and deliver strong service business performance.

Key Responsibilities: 1.

Builds customer support strategies in collaboration with business leadership targeting optimum growth.

Also, Develops and maintains long-term, strategic business relationships with complex, cross-region channel partners, OEMs, and customers supporting the organization's Aftermarket strategy.

2.

Responsible for working cross-functionally to support and transform the service channel, ensuring they utilize the latest technology and provide a world class service to support customers in their territories and deliver strong service business performance.

3.

Ensures a strong emphasis on customer experience and satisfaction.

Responsible to set service quality standards and ensure that all customers receive prompt, courteous, and professional service.

4.

Tracks and analyzes service department performance metrics, such as NPS, service completion rates, revenue generation and achieving service metrics, Warranty & CMC claim, claim reversal for cash flow and drive improvement actions while ensuring compliance to Health, safety and environmental (HSE) regulations.

5.

In the event of customer complaints or concerns, the Service Head takes charge of resolving these issues promptly and effectively.

Able to investigate the complaints, offer solutions, and work to prevent similar problems in the future.

6.

Develops and manages Customer Support budget, financial controls, and risk ensuring initiatives are executed efficiently and within established budgets.

7.

Leading and managing the entire service team including all branches service advisors, technicians, support staff, and any other personnel in the department.

8.

Recruits, selects, develops, manages, motivates, coaches, and mentors’ managers; provides guidance and direction on problems and issues; delegates work assignments considering employee skills and development needs.

Required Skill Profession

Top Executives


  • Job Details

Related Jobs

SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in New Delhi, Delhi, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
New Delhi, Delhi, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head Of Service Operations Job in Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in Hyderabad, Hyderabad, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Hyderabad, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of service operations Job in Hyderabad, Andhra Pradesh, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Andhra Pradesh, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Telangana, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in Hyderabad, Hyderabad, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
Hyderabad, Hyderabad, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in hyderabad, hyderabad, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
hyderabad, hyderabad, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED hiring Head of Service Operations Job in New Delhi, New Delhi, India
SRINIVASA SALES & SERVICE PRIVATE LIMITED
New Delhi, New Delhi, India
Secured Engineers Private Limited hiring Head of Operations Job in Kolkata, West Bengal, India
Secured Engineers Private Limited
Kolkata, West Bengal, India
Secured Engineers Private Limited hiring Head of Operations Job in Vijaipura, Rajasthan, India
Secured Engineers Private Limited
Vijaipura, Rajasthan, India
Secured Engineers Private Limited hiring Head of Operations Job in Pushkar, Rajasthan, India
Secured Engineers Private Limited
Pushkar, Rajasthan, India
Secured Engineers Private Limited hiring Head of Operations Job in Pushkar, Rajasthan, India
Secured Engineers Private Limited
Pushkar, Rajasthan, India
GramPro Business Services Pvt. Ltd. hiring Head of Operations Job in New Delhi, Delhi, India
GramPro Business Services Pvt. Ltd.
New Delhi, Delhi, India
Secured Engineers Private Limited hiring Head of Operations Job in Madurai, Tamil Nadu, India
Secured Engineers Private Limited
Madurai, Tamil Nadu, India
Secured Engineers Private Limited hiring Head of Operations Job in Navi Mumbai, Maharashtra, India
Secured Engineers Private Limited
Navi Mumbai, Maharashtra, India
Secured Engineers Private Limited hiring Head of Operations Job in Gandhinagar, Gujarat, India
Secured Engineers Private Limited
Gandhinagar, Gujarat, India
Secured Engineers Private Limited hiring Head Of Operations Job in Race Course, Tamil Nadu, India
Secured Engineers Private Limited
Race Course, Tamil Nadu, India
Secured Engineers Private Limited hiring Head of Operations Job in Borivali, Maharashtra, India
Secured Engineers Private Limited
Borivali, Maharashtra, India
Secured Engineers Private Limited hiring Head of Operations Job in Cochin, Kerala, India
Secured Engineers Private Limited
Cochin, Kerala, India
Secured Engineers Private Limited hiring Head of Operations Job in Kolkata, West Bengal, India
Secured Engineers Private Limited
Kolkata, West Bengal, India
Secured Engineers Private Limited hiring Head Of Operations Job in Panipat, Haryana, India
Secured Engineers Private Limited
Panipat, Haryana, India
Secured Engineers Private Limited hiring Head of Operations Job in Dehradun, Uttarakhand, India
Secured Engineers Private Limited
Dehradun, Uttarakhand, India
Secured Engineers Private Limited hiring Head of Operations Job in Vapi, Gujarat, India
Secured Engineers Private Limited
Vapi, Gujarat, India
Secured Engineers Private Limited hiring Head Of Operations Job in Kurnool, Andhra Pradesh, India
Secured Engineers Private Limited
Kurnool, Andhra Pradesh, India
Secured Engineers Private Limited hiring Head of Operations Job in Alwar, Rajasthan, India
Secured Engineers Private Limited
Alwar, Rajasthan, India

Unlock Your Head of Potential: Insight & Career Growth Guide


Real-time Head of Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Head of in Hyderabad, India, highlighting market share and opportunities for professionals in Head of roles.

50923 Jobs in India
50923
1305 Jobs in Hyderabad
1305
Download Head Of Jobs Trends in Hyderabad and India

Are You Looking for Head of Service Operations Job?

Great news! is currently hiring and seeking a Head of Service Operations to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SRINIVASA SALES & SERVICE PRIVATE LIMITED adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Head of Service Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Head of Service Operations?

Key qualifications for Head of Service Operations typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Head of Service Operations?

To improve your chances of getting hired for Head of Service Operations, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Head of Service Operations Job Success

SRINIVASA SALES & SERVICE PRIVATE LIMITED interview tips for Head of Service Operations

Here are some tips to help you prepare for and ace your Head of Service Operations job interview:

Before the Interview:

Research: Learn about the SRINIVASA SALES & SERVICE PRIVATE LIMITED's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Head of Service Operations interview at SRINIVASA SALES & SERVICE PRIVATE LIMITED, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SRINIVASA SALES & SERVICE PRIVATE LIMITED's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Head of Service Operations Positions

Setting up job alerts for Head of Service Operations is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!