• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
India Jobs Expertini

Helpdesk Analyst - Mac Support Job Opening In Bangalore – Now Hiring NTT DATA North America


Job description

**Req ID:** 313161



NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a Helpdesk Analyst - Mac Support to join our team in Bangalore, Karnātaka (IN-KA), India (IN).



General Duties and Responsibilities:In this role you will be responsible for:



Responsible for SLA’s & KPI’s

Responsible for customer/stakeholder relationship management.

Provide cross functional support

Managing 24x7 Operations

Responsible for the performance of the teams, team leads

Responsible in terms of best practice sharing, team building exercises, guidance and mentoring team member

Responsible for upskilling / cross skilling team members

Requirements for this role include:

Must have 5 solid years of Service Desk experience, 1 years in managing delivery for service desk.

Sound Industry Domain Knowledge

Strong Communication & Presentation skills

People Management skills

Demonstrates the ability to multi-task.

Ability to work in heterogeneous environment

Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS Power point etc.



**About NTT DATA**



NTT DATA is a $30 billion trusted global innovator of business and technology services.

We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.

As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.

We are one of the leading providers of digital and AI infrastructure in the world.

NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

Visit us at us.nttdata.com (http://us.nttdata.com/en)



**_NTT DATA endeavors to make_** **_https://us.nttdata.com_** **_accessible to any and all users.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_https://us.nttdata.com/en/contact-us_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

NTT DATA is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) .

If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) .

For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) ._**

Required Skill Profession

Other General


  • Job Details

Related Jobs

NTT America, Inc. hiring Helpdesk Analyst - Mac Support Job in Bangalore, India, India
NTT America, Inc.
Bangalore, India, India
NTT hiring Helpdesk Analyst - Mac Support Job in Bengaluru, Karnataka, India
NTT
Bengaluru, Karnataka, India
Kyndryl hiring MAC Support Job in Greater Noida, Uttar Pradesh, India
Kyndryl
Greater Noida, Uttar Pradesh, India
WomenTech Network hiring MAC Support Job in Greater Noida, Uttar Pradesh, India
WomenTech Network
Greater Noida, Uttar Pradesh, India
Confidential hiring Mac Support Job in Bengaluru, Karnataka, India
Confidential
Bengaluru, Karnataka, India
Kyndryl hiring MAC Support Job in India
Kyndryl
India
WomenTech Network hiring MAC Support Job in Greater Noida, Uttar Pradesh, India
WomenTech Network
Greater Noida, Uttar Pradesh, India
Kyndryl hiring MAC Support Job in Greater Noida, Uttar Pradesh, India
Kyndryl
Greater Noida, Uttar Pradesh, India
Kyndryl hiring MAC Support Job in Greater Noida, , India
Kyndryl
Greater Noida, , India
Diebold Nixdorf hiring Associate Helpdesk Support Analyst Job in Hyderabad, Telangana, India
Diebold Nixdorf
Hyderabad, Telangana, India
Diebold Nixdorf hiring Associate Helpdesk Support Analyst Job in Hyderabad, Telangana, India
Diebold Nixdorf
Hyderabad, Telangana, India
TP hiring MAC Support Engineer Job in New Delhi, Delhi, India
TP
New Delhi, Delhi, India
Axiom Technologies hiring MAC Support Specialist Job in Noida, Uttar Pradesh, India
Axiom Technologies
Noida, Uttar Pradesh, India
Fastline Recruitment Services hiring MAC Support Engineer Job in Hyderabad, Telangana, India
Fastline Recruitment Services
Hyderabad, Telangana, India
TP hiring MAC Support Engineer Job in Thane, Maharashtra, India
TP
Thane, Maharashtra, India
TP hiring MAC Support Engineer Job in Thane, Maharashtra, India
TP
Thane, Maharashtra, India
TP hiring MAC Support Engineer Job in Thane, Maharashtra, India
TP
Thane, Maharashtra, India
TP hiring MAC Support Engineer Job in Thane, Maharashtra, India
TP
Thane, Maharashtra, India
TP hiring Mac Support Engineer Job in Thane, Maharashtra, India
TP
Thane, Maharashtra, India
TP hiring MAC Support Engineer Job in Thane, Maharashtra, India
TP
Thane, Maharashtra, India
TP hiring MAC Support Engineer Job in Thane, Maharashtra, India
TP
Thane, Maharashtra, India
Axiom Technologies hiring MAC Support Specialist Job in Noida, Uttar Pradesh, India
Axiom Technologies
Noida, Uttar Pradesh, India
Cactus Communications hiring Mac support engineer Job in India
Cactus Communications
India
TP hiring Mac support engineer Job in Thane, Maharashtra, India
TP
Thane, Maharashtra, India
TP hiring MAC Support Engineer Job in Thane, Maharashtra, India
TP
Thane, Maharashtra, India
TP hiring MAC Support Engineer Job in thane, thane, India
TP
thane, thane, India
TP hiring MAC Support Engineer Job in Thane, Thane, India
TP
Thane, Thane, India
TP hiring MAC Support Engineer Job in Thane, Maharashtra, India
TP
Thane, Maharashtra, India
TP hiring MAC Support Engineer Job in New Delhi, New Delhi, India
TP
New Delhi, New Delhi, India

Unlock Your Helpdesk Analyst Potential: Insight & Career Growth Guide


Real-time Helpdesk Analyst Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Helpdesk Analyst in Bangalore, India, highlighting market share and opportunities for professionals in Helpdesk Analyst roles.

99925 Jobs in India
99925
1334 Jobs in Bangalore
1334
Download Helpdesk Analyst Jobs Trends in Bangalore and India

Are You Looking for Helpdesk Analyst Mac Support Job?

Great news! is currently hiring and seeking a Helpdesk Analyst Mac Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTT DATA North America adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Helpdesk Analyst Mac Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bangalore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Helpdesk Analyst Mac Support?

Key qualifications for Helpdesk Analyst Mac Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Helpdesk Analyst Mac Support?

To improve your chances of getting hired for Helpdesk Analyst Mac Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Helpdesk Analyst Mac Support Job Success

NTT DATA North America interview tips for Helpdesk Analyst   Mac Support

Here are some tips to help you prepare for and ace your Helpdesk Analyst Mac Support job interview:

Before the Interview:

Research: Learn about the NTT DATA North America's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Helpdesk Analyst Mac Support interview at NTT DATA North America, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NTT DATA North America's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Helpdesk Analyst Mac Support Positions

Setting up job alerts for Helpdesk Analyst Mac Support is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!