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Helpdesk Technician Job Opening In Hyderabad – Now Hiring Experian


Job description

Job Description

Job description

Job Description

  • Desktop platform optimization.
  • Managing of SCCM Infrastructure (installation, maintenance and configuration)
  • Taking part of day-to-day activities in Helpdesk tasks.
  • Create and manage application deployment objects for new and existing software.
  • Communication to the end-users on all the changes.
  • Work with key platform vendors for support to resolve issues as well as platform strategy development.
  • Coordinate release of critical updates and support Windows Servicing Model.
  • Provide technical assistance to support groups as needed.
  • Package/Troubleshooting/Support Applications Installation.
  • Monitor Incident and Service requests, to resolve or reassign to the appropriate resources to address.
  • experience with Elevated Privileged Management system (Similar to CyberArk EPM).
  • Perform daily and long-term operational and strategic management of hardware and software
  • Asset management
  • Continuous improvement process implementation.
  • Take part in various projects, providing support to IT Infrastructure and Finance
  • Administer effective frontline line help desk assistance to clients where inquiries are beyond the knowledge of the help desk team members
  • Organize training and/or decide for team member to receive training on the latest and best practices in handling help desk related issues
  • Qualifications

  • B.Tech / BCA / MCA degree required
  • At least five (5) years’ experience performing duties like those listed in the job description and responsibilities sections above
  • Experience with application imaging preferred
  • Motivated and lead a team to work in stressful situations occasionally requiring after hours emergency response
  • Excellent written and verbal communication skills
  • Problem analysis and resolution
  • English language communication required

  • Qualifications

    Qualifications

  • B.Tech, BCA, MCA

  • Additional Information

    Our uniqueness is that we celebrate yours.

    Experian's culture and people are important differentiators.

    We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering...

    the list goes on.

    Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few.

    Check out Experian Life on social or our Careers Site to understand why.

    Experian is proud to be an Equal Opportunity and Affirmative Action employer.

    Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success.

    Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age.

    If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

    Experian Careers - Creating a better tomorrow together

    Find out what its like to work for Experian by clicking here

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Helpdesk Technician Potential: Insight & Career Growth Guide


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    6730 Jobs in India
    6730
    195 Jobs in Hyderabad
    195
    Download Helpdesk Technician Jobs Trends in Hyderabad and India

    Are You Looking for Helpdesk Technician Job?

    Great news! is currently hiring and seeking a Helpdesk Technician to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Experian adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

    What Is the Average Salary Range for Helpdesk Technician Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Helpdesk Technician?

    Key qualifications for Helpdesk Technician typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Helpdesk Technician Job Success

    Experian interview tips for Helpdesk Technician

    Here are some tips to help you prepare for and ace your Helpdesk Technician job interview:

    Before the Interview:

    Research: Learn about the Experian's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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