Job description
What you will be doing (responsibilities):
Financial & Business Analysis
• Partner with Finance and Operations teams to deliver actionable insights on cost, utilization, and efficiency for the Technology Business.
• Support financial performance tracking, budgeting, and variance analysis for the Technology Business within GCC.
• Assist with Business case planning & set-up of initiatives and capabilities to support the Enterprise objectives
• Assist management with shaping the direction, expansion and overall impact of shared services and capabilities to deliver differentiation and Innovation.
• Gather market trends and insights, like competitive analysis to help shape global differentiated capabilities to help shape business growth.
• Manage and deliver communications to senior stakeholders by summarizing highlights on key business insights, optimizations and technology reporting.
• Enabling and facilitating best practices and continuous improvement initiatives in close partnership with GCC leaders across functions and capabilities.
Data Reporting
• Build and maintain dashboards (Power BI / Tableau / Excel) to track key GCC benefits, value & operational metrics, KPIs, and talent insights.
• Partner with IT stakeholders for enabling recurring reporting processes to improve accuracy and timeliness.
• Deliver high-quality management analysis, insights, trends and performance packs for leadership reviews.
Tech Business Operations Support
• Collaborate with cross-functional teams seamlessly to track technology and operations initiatives, articulate the value and measure the business impact appropriately.
• Support vendor, capacity, and performance reporting for business management governance.
• Contribute to process documentation, standardization, and continuous improvement within GCC operations.
Ownership & Delivery
• Take full accountability for assigned deliverables — from requirement gathering to execution.
• Demonstrate a proactive, solutions-oriented mindset with high attention to detail.
• Serve as a trusted partner to the Senior Manager and GCC leadership team.
What you bring (Qualifications):
Required Qualifications:
• Bachelor’s degree in Business Management, Engineering, Economics, Finance or a related discipline.
• 6 to 8 years of overall experience in financial analysis, business reporting, or operations support.
• Strong proficiency in Excel, PowerPoint, and one or more BI tools (Power BI / Tableau).
• Excellent analytical, problem-solving, and storytelling skills — able to translate data into actionable insights.
• Proven ability to work independently, manage multiple priorities, and meet deadlines.
Preferred Qualifications:
• Experience within a Global Capability Center (GCC), Shared Services, or Technology service organization is preferred.
• Understanding of FP&A processes, operational governance, and vendor management.
• Experience working with global or matrixed teams across geographies.
• Have knowledge of and leverage new age technologies like GenAI
What We Offer:
• Opportunity to work closely with senior leadership on strategic GCC initiatives.
• Exposure to global operations, and technology transformation programs.
• A collaborative and high-performance environment that values ownership, innovation, and continuous learning.
Required Skill Profession
Financial Specialists