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Urgent! Hyland - Customer Success Platform Administrator - Gainsight Job Opening In India, India – Now Hiring HYLAND SOFTWARE SOLUTIONS INDIA LLP
<p><p><b>Role Overview :</b><br/><br/>We are seeking a proactive and detail-oriented Customer Success Platform Administrator (Gainsight) to join our Customer Operations team.
This role is critical in ensuring the Gainsight platform is optimized to drive engagement, retention, and customer satisfaction.
You will be responsible for managing platform configurations, ensuring data integrity, and enabling teams with actionable insights.<br/><br/><b>Key Responsibilities :</b><br/><br/>- Platform Administration : Configure, maintain, and enhance the Gainsight platform, including workflows, dashboards, reports, and automation rules.<br/><br/>- Business Enablement : Partner with cross-functional teams to translate business requirements into scalable Gainsight solutions.<br/><br/>- Data Management : Ensure data accuracy, integrity, and consistency through best practices and integrations (e.g., Salesforce).<br/><br/>- User Support & Training : Provide end-user support, develop documentation, and deliver training to ensure adoption and best practices.<br/><br/>- Continuous Improvement : Monitor system performance, identify opportunities for optimization, and implement new features to increase platform value.<br/><br/>- Compliance : Adhere to corporate privacy, data security, and information governance policies.<br/><br/><b>Qualifications & Skills :</b><br/><br/>- Education : Bachelors degree in Computer Science, Information Systems, Data Analytics, Business Administration, or related field, or equivalent experience.<br/><br/>- Experience : 3+ years as a Gainsight Administrator or in a similar Customer Success/CRM platform administration role.<br/><br/>- Certification : Gainsight NXT Administrator Level 2 certification strongly preferred.<br/><br/>- Technical Skills : Proficiency with Gainsight, Salesforce CRM, and familiarity with data visualization tools (e.g., Power BI).<br/><br/>- Domain Knowledge : Strong understanding of customer success metrics, processes, and lifecycle management.<br/><br/>- Soft Skills : Excellent analytical, problem-solving, communication, and project management abilities.</p><br/></p> (ref:hirist.tech)
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Unlock Your Hyland Customer Potential: Insight & Career Growth Guide
Real-time Hyland Customer Jobs Trends in India, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Hyland Customer in India, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 32985 jobs in India and 2595 jobs in India. This comprehensive analysis highlights market share and opportunities for professionals in Hyland Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HYLAND SOFTWARE SOLUTIONS INDIA LLP is currently hiring and seeking a Hyland Customer Success Platform Administrator Gainsight to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HYLAND SOFTWARE SOLUTIONS INDIA LLP adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Hyland Customer Success Platform Administrator Gainsight Jobs India varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Hyland Customer Success Platform Administrator Gainsight typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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