HyperVerge - Lead Solution Architect - Java

<p><p><b>RESPONSIBILITIES : </b><br/><br/><b>Voice of the Customer : </b><br/><br/>- Use first-hand customer knowledge to impact product strategy, working with all parts of HyperVerge to ensure its offerings continue to satisfy its largest and most strategic users' needs<br/><br/><b>Integration and Delivery : </b><br/><br/>- Work closely with our integration engineers to configure client workflows.<br/><br/>- Utilize technical acumen to drive high-quality integrations while accelerating time-to-go-live<br/><br/></p><p>- Provide technical leadership and guidance to our users while they are building their HyperVerge integrations.<br/><br/>- Be the single technical point of contact for our customers and act as an escalation point to drive resolution in a timely, proactive manner<br/><br/>- Design technical content (sample code, demos, etc.) to show customers how to implement specific use cases or best practices<br/><br/>- Design POCs to ensure that the products meet the client's requirements<br/><br/><b>Solution Design and Technology Adoption : </b><br/><br/>- Become an expert on HyperVerge's APIs/SDKs and how to best deploy them<br/><br/>- To understand business objectives and translate requirements into solutions<br/><br/>- Own and drive relationships with external technical audiences of all kinds from engineer to CTO<br/><br/>- Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs<br/><br/>- Work hand-in-hand with HyperVerge's Sales team to develop proof of concept applications, present technical demonstrations, and help customers make the most of HyperVerge products<br/><br/>- Discover new problems which the customer has and increase adoption of HyperVerge technology wherever applicable<br/><br/><b>Team Growth : </b><br/><br/>- Support hiring A players<br/><br/>- Own the target for a geography/pod and ensure all team members are able to achieve their individual targets<br/><br/><b>Product and Process improvement : </b><br/><br/>- Build processes for the solutions team.<br/><br/>- Identify and automate repetitive tasks to ensure faster go live timelines for clients.<br/><br/>Work closely with the product and engineering team to improve our offerings.<br/><br/><b>Personal and Team Competence Building : </b><br/><br/>- Focus on personal competence building across all stages of customer success.<br/><br/>- Constantly learning better ways to understand problems, manage situations, build trust and deeper relationship and help clients derive value out of the product<br/><br/>- Sharpen your communication skills to understand the requirements of a client and resolve difference in opinion<br/><br/>- Maintain composure through tough situations faced during the course of the interaction with the client<br/><br/>- Share and build a best-practises knowledge base<br/><br/>- Learn to build relationships with the client where they feel comfortable to discuss all problems and issues openly<br/><br/><b>REQUIREMENTS : </b><br/><br/>- An ideal candidate is a hands-on and results-oriented person with strong communication and problem-solving skills<br/><br/>- Excellent written and verbal communication skills are a must<br/><br/>- Strong understanding of APIs, SDKs and their integration<br/><br/>- Proficient in Programming and comfortable with Java and the Android Platform.<br/><br/>- Can quickly pick up new languages<br/><br/>- Comfortable with international and domestic travel<br/><br/>- Have experience with building products and interacting with clients<br/><br/>- Should be able to engage with the customer in a technical discussion to understand the issues the customers are facing and provide solutions<br/><br/>- Should have experience with mentoring juniors<br/><br/><b>Good to have : </b><br/><br/>- Product thinking to resolve the customer pain points<br/><br/>- Prior experience with Machine Learning or Deep Learning<br/></p><br/></p> (ref:hirist.tech)