Job description
Job Title: Identity and Access Management (IAM) Engineer – India (U.S. Hours)
Location: Remote (India)
Work Hours: U.S. Business Hours Reporting To: IAM Manager - U.S. Based
About the Role: We are seeking a highly skilled Identity and Access Management (IAM) Engineer to join our global security and compliance team.
This position is based in India and will function as an extension of our U.S.-based IAM team.
You will be responsible for managing identity lifecycle processes, user access provisioning, and compliance-driven access governance, with a strong focus on automation and process efficiency.
The ideal candidate will be an expert in PowerShell scripting, Graph API, and access management in both on-premises and cloud-based environments like Active Directory and Microsoft Entra ID.
Experience working in ITSM platforms (like Freshservice) and data visualization tools (such as Power BI) is essential.
Note: Candidates must have expert-level skills in all the key technologies and processes listed.
This is not a training role, and no training opportunities will be provided.
Key Responsibilities:
User Lifecycle Management
Process user access provisioning and deprovisioning requests
Manage onboarding, offboarding, and access role transitions
Coordinate with HR, IT, and compliance teams to maintain identity accuracy across systems
Access Governance and Compliance
Execute and document periodic access reviews and entitlement audits
Maintain strict adherence to regulatory, internal control, and SOX requirements
Track and remediate access discrepancies to ensure policy compliance
System and Technology Management
Manage and Administer:
On-premises Active Directory
Microsoft Entra ID (Azure AD) – SSO, MFA, Conditional Access, Adaptive MFA
Microsoft 365 and Microsoft Teams access controls
Windows LAPS (Local Administrator Password Solution) for secure local admin account management
Managed Identities and Azure Key Vault for secure service identity and secret management
Federated identity protocols, including SAML 2.0 and OIDC (OpenID Connect)
Build, update documentations/SOPs
Automation and Reporting
Build and maintain PowerShell scripts for IAM operations (must be expert level)
Leverage Microsoft Graph API for advanced identity automation and data integration
Design and maintain IAM metrics dashboards using Power BI
ITSM and Workflow Management
Process and resolve IAM service requests via Freshservice ITSM
Follow and contribute to Change Management processes
Identify opportunities to streamline and automate IAM workflows
Required Skills and Qualifications:
3–6 years of direct experience in IAM engineering or equivalent security/IT roles
Expert-level proficiency in:
PowerShell scripting
Microsoft Graph API
Demonstrated experience managing:
Active Directory (on-prem)
Microsoft Entra ID (Azure AD) including SSO, MFA, Conditional Access
Managed Identities and Azure Key Vault
SAML 2.0 and OIDC integrations
Windows LAPS configuration and management
Proven experience in Microsoft 365/Teams access control
Solid understanding of access governance, least privilege, RBAC, and compliance audits
Working knowledge of ITSM systems (Freshservice preferred)
Strong skills in reporting and visualization using Power BI
Familiarity with change control processes and policy enforcement
Excellent communication and documentation skills
Must be able to work independently during India evening shift aligned to U.S. business hours
Preferred Qualifications:
Microsoft certifications (e.g., Azure Administrator, Security Engineer Associate)
Experience with workflow engines or automated provisioning solutions
Background in highly regulated environments (e.g., healthcare, finance, enterprise IT)
Required Skill Profession
Computer Occupations
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