Implementation Architect

Implementation Architect

Experience: 5+ years

Location: Bangalore / Coimbatore / Remote (India)

About AppViewX

AppViewX is trusted by global organizations to reduce risk, ensure compliance, and increase visibility across machine identity management and application infrastructure security.

Work with our cutting-edge Automation Platform, streamline workflows, and help prevent outages and security incidents, protecting enterprise reputation and bottom line.

Certified a Great Place to Work in India.

Role Overview

As an Implementation Architect, you will:

- Drive customer onboarding, solutioning, and adoption of AppViewX products
- Lead implementation for automating IT Network and Public Key Infrastructure
- Maximize customer value by blending deep technical expertise with business insights

Key Responsibilities

Customer Onboarding:

- Collaborate with Customer Success Managers and Design Architects to implement solutions for new customers
- Translate business challenges into technical solutions and facilitate quick go-live

Adoption & Value Quantification:

- Support continuous adoption and usage with additional implementations
- Serve as a trusted technical advisor, guiding customers through challenges
- Identify new use cases to support account growth and renewals

Customer Experience & Engagement:

- Provide customer feedback to enhance organizational processes and customer experience
- Contribute to Customer Business Reviews for process improvement

Roadmap Planning:

- Partner with cross-functional teams to translate needs into new solutions
- Work closely with Product and Engineering to prioritize enhancements and shape the long-term roadmap

Required Skills & Experience

- Minimum 5 years in a technical implementation role
- Willingness to work US Shift hours
- Minimum 3 years in customer-facing technical roles (Customer Success Engineer, Solution, Professional Services, Technical Support, or SME), preferably post-sales for SaaS enterprise software
- Domain Expertise: PKI, DNS, Active Directory, Cloud, ADCS, CRL, OCSP, and associated cryptographic standards
- Certificate Lifecycle management/operations
- PKI implementation processes
- PKI integrations, MS Intune, SCEP, and enrollment practices

Hands-on:

- Kubernetes
- Linux / Windows server management
- Apache, IIS (application expertise)
- Preferred: CISSP / CISM / CISA certifications
- Excellent troubleshooting, deployment, organization, and multitasking skills
- Experience working with Fortune 500 organizations
- Exceptional communication (written & oral) and listening skills

Good To Have Skills

- Fast learner with a strong drive for continuous technology growth
- Experience in providing strategic feedback to improve products and processes

Why Join Us?

- Competitive incentives, health & wellness benefits, savings schemes, sabbatical eligibility, and dedicated L&D
- Flexibility to work remotely, define your own hours, and harmonize work-life balance
- Trusted by Fortune 1000 enterprises globally (incl.

leading banks, media, and healthcare organizations)
- Global presence in India, North America, UK, and Australia; HQ in New York City
- Equal Employment Opportunity Employer, supporting diversity and inclusion

Ready to make an impact as an Implementation Architect at AppViewX?

Apply now and join a team shaping the future of security and automation technology.

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