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Urgent! Implementation Consultant Job Opening In Hyderabad – Now Hiring MediaMint
The Onboarding Specialist is a critical role responsible for ensuring the seamless onboarding and successful launch of clients on our SaaS e-commerce platform.
This role involves acting as a technical expert, managing a portfolio of projects, and delivering a high-quality onboarding experience within specified time and budget constraints.
The successful candidate will work with a range of clients, from mid-market self-service to enterprise-level, setting appropriate expectations, improving processes, and ensuring consistent client satisfaction.
Responsibilities
Platform & Technical Expertise
- Serve as a platform expert and technical subject matter expert during the onboarding phase, addressing client queries related to software, data feeds, APIs, and FTP protocols.
- Provide actionable feedback to the Product Management team regarding feature improvements and product enhancements.
- Create additional client-facing resources such as training videos and webinars; contribute to internal cross-training initiatives.
Client Onboarding
- Set up, configure, and optimize customer accounts to meet individual client needs.
- Conduct tailored training sessions for client user groups using established onboarding methodologies.
- Handle configuration and troubleshooting during the onboarding process to ensure smooth implementation.
- Transition clients seamlessly to the Support team post-implementation.
Collaboration & Communication
- Work closely with cross-functional teams including Sales, Business Development, Engineering, Product Management, Customer Success Managers (CSMs), and Account Strategy Managers (ASMs) to ensure a smooth onboarding experience and resolve any blockers.
- Stay actively updated on project statuses to maintain progress and avoid delays.
- Communicate technical concepts effectively to both technical and non-technical stakeholders.
Requirements:
- Fluency in both written and spoken English; proficiency in additional languages is a plus.
- Solid understanding and/or hands-on experience with API integrations (REST and SOAP).
- Familiarity with product data feed formats such as XML, TXT, CSV, and JSON, along with experience working with FTP protocols.
- Strong working knowledge of Excel and HTML.
- Minimum of 2 years’ experience in SaaS onboarding or implementation roles.
- Proven ability to manage multiple complex projects simultaneously.
- Strong analytical and problem-solving skills, paired with a proactive and positive attitude.
- Excellent time management and task prioritization abilities.
- Strong documentation skills with attention to detail.
- Experience in developing and delivering software training programs.
- Exceptional written and verbal communication, as well as presentation skills.
Preferred Qualifications:
- Prior experience guiding API integrations from a technical or functional standpoint.
- Exposure to enterprise-level clients and a solid understanding of the e-commerce industry.
- Familiarity with remote training tools and platforms.
- Project Management experience or relevant certifications (e.g., PMP, Prince2) would be a strong advantage.
If you're interested in this opportunity, please take a moment to fill out our Candidate Information Form to help us get to know you better.
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Unlock Your Implementation Consultant Potential: Insight & Career Growth Guide
Real-time Implementation Consultant Jobs Trends in Hyderabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Implementation Consultant in Hyderabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 194274 jobs in India and 6251 jobs in Hyderabad. This comprehensive analysis highlights market share and opportunities for professionals in Implementation Consultant roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! MediaMint is currently hiring and seeking a Implementation Consultant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Implementation Consultant Jobs Hyderabad.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MediaMint adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Implementation Consultant Jobs India varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Implementation Consultant typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Implementation Consultant interview at MediaMint, research the company, understand the job requirements, and practice common interview questions.
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