Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Implementation Manager.
India Jobs Expertini

Urgent! Implementation Manager Job Opening In Thiruvananthapuram – Now Hiring CareStack - Dental Practice Management



Job description

Responsibilities:
● Lead a 20+ member team managing implementations across the US, UK, and AUS
regions.
● Oversee the full lifecycle of Aeka implementation projects, including planning, resource
allocation, execution, and post “Go live” support
● Manage and monitor end-to-end image migration efforts from legacy imaging platforms to
Aeka, ensuring accuracy and minimal downtime.
● Build and refine processes for smoother onboarding, faster image conversions, better
sensor monitoring, and increased adoption of the imaging platform.
● Coordinate cross-functionally with Product, Engineering, and Customer Success to ensure
operational alignment, product feature development, and client satisfaction.
● Ensure comprehensive documentation of implementation processes, client configurations,
image migration procedures, and support guidelines.
● Provide regular reports on operational performance, project status, and team metrics to
Leadership.
● Monitor KPIs and reporting metrics to identify gaps, trends and opportunities for continuous
improvement.
● Mentor and coach team members, conduct performance evaluations and foster a culture of
ownership, collaboration and accountability.
Skills and Qualifications
● 8+ years of experience in operations management, with at least 3 years in leading software
implementations.
● Experience working in a high-growth, SaaS-based or healthcare technology environment.
● Experience managing large-scale software implementations spread across multiple
locations/countries.
● Strong understanding of imaging technologies and workflows (X-ray, Intraoral, Pano,
DICOM).
● Experience in building scalable processes to improve operational efficiency and system
adoption.
● Excellent communication and leadership skills to manage large teams and client
interactions.
● Familiarity with healthcare compliance standards (e.g., HIPAA) is a plus.
● Experience in Helpdesk / Incident Management tools like Zendesk, Freshdesk, Jira etc.
● Prior experience working Night Shifts.
Location
● Trivandrum


Required Skill Profession

Operations Specialties Managers



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Implementation Manager Potential: Insight & Career Growth Guide