Description
& Summary:
The Portfolio Support SME is responsible for delivering, improving, and helping to oversee all end-user services functions across a particular portfolio.
The ideal candidate needs to possess strong work management skills and have advanced technical knowledge of the platform/tools they support.
The applicant must be able to motivate people, encourage teamwork, and communicate effectively with senior management and portfolio leaders.
It is expected that individuals in this role are extremely responsive to the needs of their assigned portfolios and the underlying support team.
Responsibilities:
Develop project management plans, scope, objectives and timelines.
Define project governance and structure.
Manage dependencies and activities.
Manage project budgets and resources.
Lead project teams and assign tasks.
Monitor and communicate project status to stakeholders.
Identify and mitigate project risks and issues and remove roadblocks for the team.
Lead a project team of up to 10 technical experts.
Budget management of under 2M.
Mandatory skill sets:
Proven experience in managing projects.
Experience with project management tools (e.g., Azure Devops, Microsoft Project, JIRA).
Proficiency in project management methodologies (e.g., PRINCE2, Agile, PMP).
Communication Skills: Strong verbal and written communication skills to effectively convey information.
Leadership Skills: Ability to motivate and lead teams, facilitating collaboration and conflict resolution.
Analytical and Problem-Solving Skills: Capable of analyzing situations, identifying problems, and deriving effective solutions.
Time Management: Ability to manage multiple projects and meet deadlines Risk Management : Understanding of risk management and quality assurance.
Ability to consider direction and form annual prioritization of work.
Ability to be actively involved in large projects and/or leading medium scale projects.
Preferred skill sets:
Curiosity: A natural curiosity and eagerness to learn, explore new ideas, and see past the status quo.
Collaboration: A natural collaborator, suited to work in a collaborative culture with a diverse and talented team that values collaboration, constructive challenging and mutual respect.
· Challenge: Demonstrates the capability to question and challenge ideas, decisions, and processes in a constructive manner, fostering a culture of continuous improvement and innovation while maintaining respect and professionalism in all interactions.
Value Driven: Demonstrates a strong commitment to ethical principles and organizational values, ensuring that all actions and decisions align with the company's mission and integrity standards.
Life Learner: Proactively seeks out and identifies industry trends and stays up to date with certifications.
Adaptable and resilient under pressure.
Detail-oriented.
Proactive.certifications (e.g., PMP, Prince2) are preferredYears of experience required:
7 years of experience
Education qualification:
Any UG/PG
Education
Degrees/Field of Study required: Bachelor Degree, Master DegreeDegrees/Field of Study preferred:
Certifications
Required Skills
Agile Methodology
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Architectural Engineering, Business Continuity, Cloud Architectures, Cloud Compliance, Cloud Infrastructure, Cloud Migration, Cloud Virtualization, Coaching and Feedback, Communication, Continuous Deployment, Continuous Integration/Continuous Delivery (CI/CD), Creativity, Data Infrastructure, DevOps Practices, Disaster Recovery, Embracing Change, Emotional Regulation, Empathy, Google Cloud Platform, Hardware Troubleshooting {+ 36 more}
Desired Languages
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
October 17, 2025