• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
India Jobs Expertini

IN-Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India Job Opening In Pune – Now Hiring PwC

IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India

    India Jobs Expertini Expertini India Jobs Pune Computer Occupations In Senior Associate_workday Integrations & Administration Expert  _ In_it_ Services Co__ifs_pan India

Job description

Description

& Summary:

As a member of the Level 3 Workday application support team, the primary focus of this role is on providing day-to-day system support through incident and service request management.

Responsibilities include reviewing and managing the support knowledge base and continuously refining support services to enhance operational excellence.

The role also involves coordinating daily support resources, collaborating with vendor support teams, and actively managing incidents and requests.

This includes distributing support-related tickets within the team and handling a significant volume of tickets personally, all while ensuring compliance with SLAs.

Responsibilities:

  • Provide comprehensive support for Workday application in technical area of custom integrations , web services, integration security and other related functions.

  • Address various ticket types, including Incidents, Service Requests, and Problems.

    This involves troubleshooting, root-cause analysis, solution planning, and collaborating with Product Teams on configuration issues as needed.

  • Perform impact analysis, recommend solution, implement changes for issues detected in Workday custom integrations 
  • Proficiency in configuring Workday modules such as HCM, Payroll, Financial mgmt, etc.

  • Ability to create and customize reports using Workday’s reporting tools and analytics features 
  • Knowledge of Workday security settings to manage user access and ensure data protection 
  • Skills in handling data uploads or mass updates and validations 
  • Continuous review and refinement of support processes.

    Recognizing patterns/ re-occurrence of incidents, and propose technical and process improvements to minimize volume/ magnitude of impact 
  • Collaborate effectively with Workday support specialists across modules or business areas as part of a larger team, and escalate issues to the appropriate group when work falls outside the scope of the Workday technical team’s area or application support.

  • Manage tickets escalated by Workday Service Managers, ensuring they are prioritized and addressed promptly.

  • Coordinate and oversee changes implemented by the support team to ensure alignment and compliance with organizational standards.

  • Conduct peer reviews of teammates' solutions and deliverables to ensure quality.

  • Oversee team operations in the US time zone, ensuring alignment with global support efforts.

  • Organize regular touchpoints and ticket review meetings to discuss progress and address challenges.

  • Ensure effective communication and coordination among team members, promoting a collaborative work environment.


     
  • Mandatory skill sets:

  • Workday Integration
  • Workday Administration
  • Minimum of 5 years of experience in supporting various types of Workday custom integrations.

  • Hands on experience and proficiency with integration tools and technologies, including:
  • Workday Core Connectors and PECI
  • Workday Document Transformation and EIBs 
  • Workday Reports and Calculated Fields
  • Workday Studio
  • XSLT
  • Workday Public Web Services
  • Workday Object Transport 
  • sFTP
  • Preferred skill sets:

  • Preferable knowledge of Workday Orchestrate and Workday Extend technologies 
  • Solid understanding of Workday functional configuration e.g. Core HR, Recruiting, Security etc.

  • Prior experience working with ServiceNow ticketing tool and SLA targets 
  • Experience with Change Management, Knowledge Management, Problem Management processes 
  • Comprehension of business operations within a large multinational environment, including time zone differences, cultural diversity, and collaboration with offshore colleagues.

  • Ability to work independently and collaboratively within a team environment 
  • Skilled in accurately estimating task durations, consistently meeting deadlines, and effectively prioritizing multiple requests 
  • Strong analytical skills and the ability to diagnose problems through to resolution.

  • Experience in coordinating people and team’s operations 
  • Excellent communication skills 
  • Fluent in spoken and written English.

  • Years of experience required:

    6+ yrs

    Education qualification:

    Bachelors

    Education

    Degrees/Field of Study required: Bachelor DegreeDegrees/Field of Study preferred:

    Certifications

    Required Skills

    Workday Integration

    Optional Skills

    Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}

    Desired Languages

    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship?

    No

    Government Clearance Required?

    No

    Job Posting End Date

    October 17, 2025

    Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    PwC hiring IN_Sr Associate_Workday Finance_GCC_Advisory_Bhopal Job in Bhopal, Madhya Pradesh, India
    PwC
    Bhopal, Madhya Pradesh, India
    Conduent Business Services hiring Senior Supervisor, Benefits Administration Services Job in Hyderabad, Telangana, India
    Conduent Business Services
    Hyderabad, Telangana, India
    Conduent Business Services hiring Senior Supervisor, Benefits Administration Services Job in Hyderabad, Telangana, India
    Conduent Business Services
    Hyderabad, Telangana, India
    Scry AI hiring Claims Administration Expert Job in Industrial Area, Uttar Pradesh, India
    Scry AI
    Industrial Area, Uttar Pradesh, India
    Mapletree hiring Executive, Administration (Based in Bengaluru, India) Job in Bengaluru, Karnataka, India
    Mapletree
    Bengaluru, Karnataka, India
    Mapletree hiring Executive, Administration (Based in Bengaluru, India) Job in Bengaluru, Karnataka, India
    Mapletree
    Bengaluru, Karnataka, India
    Conduent Business Services hiring Supervisor, Benefits Administration Services Job in Hyderabad, Telangana, India
    Conduent Business Services
    Hyderabad, Telangana, India
    Conduent Business Services hiring Supervisor, Benefits Administration Services Job in Hyderabad, Telangana, India
    Conduent Business Services
    Hyderabad, Telangana, India
    Conduent hiring Supervisor, Benefits Administration Services Job in Hyderabad, , India
    Conduent
    Hyderabad, , India
    Conduent hiring Supervisor, Benefits Administration Services Job in Hyderabad, , India
    Conduent
    Hyderabad, , India
    NielsenIQ hiring Workday Integrations Expert Job in Pune, Maharashtra, India
    NielsenIQ
    Pune, Maharashtra, India
    NielsenIQ hiring Workday Integrations Expert Job in Pune, Maharashtra, India
    NielsenIQ
    Pune, Maharashtra, India
    Conduent Business Services hiring Benefits Administration Services Associate II Job in Hyderabad, Telangana, India
    Conduent Business Services
    Hyderabad, Telangana, India
    Conduent Business Services hiring Benefits Administration Services Associate I Job in Hyderabad, Telangana, India
    Conduent Business Services
    Hyderabad, Telangana, India
    Conduent Business Services hiring Benefits Administration Services Analyst II Job in Noida, Uttar Pradesh, India
    Conduent Business Services
    Noida, Uttar Pradesh, India
    Conduent hiring Benefits Administration Services Associate Iii Job in Hyderabad, Telangana, India
    Conduent
    Hyderabad, Telangana, India
    Conduent Business Services hiring Benefits Administration Services Associate II Job in Hyderabad, Telangana, India
    Conduent Business Services
    Hyderabad, Telangana, India

    Unlock Your IN Senior Potential: Insight & Career Growth Guide


    Real-time IN Senior Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IN Senior in Pune, India, highlighting market share and opportunities for professionals in IN Senior roles.

    458323 Jobs in India
    458323
    10340 Jobs in Pune
    10340
    Download In Senior Jobs Trends in Pune and India

    Are You Looking for IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India Job?

    Great news! is currently hiring and seeking a IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PwC adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

    What Is the Average Salary Range for IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India?

    Key qualifications for IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India?

    To improve your chances of getting hired for IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India Job Success

    PwC interview tips for IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India

    Here are some tips to help you prepare for and ace your IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India job interview:

    Before the Interview:

    Research: Learn about the PwC's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India interview at PwC, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PwC's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India Positions

    Setting up job alerts for IN Senior Associate_Workday Integrations & Administration Expert  _ IN_IT_ Services CO__IFS_PAN India is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!