📑 Responds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service levels. Post processes service requests by documenting individual services / agreements and ...
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📑 Job Description【仕事内容】:<span class=font style=font-family: arial, helvetica, sans-serif, ...
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📑 Job Description【仕事内容】:アプリケーションやインフラ側でインシデントが発生した際の対応をリードしていただきますインシデント発生時に、ステークホルダーと連携をし、状況の確認及び優先度確認、原因分析、問題整理、解決方法の模索など対応し、各担当チームに連携していただきます【Roles in detail】:You will lead the team when it happens incidents on the application or infrastructure systemWhen an incident occurs, you will work with stakeholders to check the situation, decide priorities ...
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📑 Overview This role plays a critical role in ensuring that incidents are handled efficiently, that trends are analysed and acted upon and that improvements are driven to reduce the incidents. Additionally, it involves in maintaining strong communication with business and technology leaders and driving continuous improvements within the incident ma ...
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📑 Overview This role plays a critical role in ensuring that incidents are handled efficiently, that trends are analysed and acted upon and that improvements are driven to reduce the incidents. Additionally, it involves in maintaining strong communication with business and technology leaders and driving continuous improvements within the inci ...
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📑 At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to t ...
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📑 <p>Job Description :</p><p></p><p>- Incident Manager responsible for handling Incidents / Critical Incident & Business escalation Management of L2 Resources.- Conducting daily meetings with Business/ Internal team for smooth working of Business.- Providing time ...
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📑 We are on the lookout for a dedicated MAJOR INCIDENT MANAGEMENT Support Analyst for a dynamic 2-3 month contract role, with a potential for permanent placement. This role is pivotal in leading the swift response to critical IT incidents, minimizing operational impacts, and championing ongoing enhancements in incident management processes.Key Respon ...
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📑 Job DescriptionDo you love a career where you Experience, Grow & Contribute at the same time, while earning at least 10% above the market? If so, we are excited to have bumped onto you.Learn how we are redefining the meaning of work, and be a part of the team raved by Clients, Job-seekers and Employees.Jobseeker Video Testimonials Employee Glassdoo ...
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📑 Incident Manager - CREQ185441 Description Experience: 4+ yearsJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust applicati ...
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📑 Description The desired candidate should be able follow up on all client issues to identify any incidents and follow up with the respective resolution groups and have the issues investigated and fixed immediately. Candidate should be well versed with the RCA (Root Cause Analysis) process and should be comfortable reaching out to different depa ...
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📑 Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for all events, especially h ...
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📑 Description and Requirements The ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stress situations. Strong te ...
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📑 Are you looking for new opportunities or for a new challenge in your career? Maybe this job is for you! We are currently looking for a Major Incident Manager. Role description The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. We are looking for a dynamic Major Incident Manager to join ou ...
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📑 About the job :We are seeking a highly motivated and experienced Incident Manager to join our team and play a critical role in ensuring the smooth operation of our retail software products and services. You will be responsible for leading and coordinating the response to incidents, minimizing downtime, and restoring services as quickly and efficien ...
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📑 Job description Experience: 4+ years of experience Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application monitoring. R ...
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📑 Job descriptionExperience: 4+ years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application monitori ...
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📑 Incident Manager - CREQ185419 Description Experience: 6 -9 years of experience Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robu ...
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📑 Incident Manager - CREQ185441 Description Experience: 4+ years Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application m ...
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📑 At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to t ...
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📑 Job Title Incident Manager Location (s) Trivandrum Years of Experience 9-12 yrs Job Description Position Overview: As an Incident Manager, you will play a pivotal role in overseeing and managing the resolution of incidents within the agreed SLA metrics to ensure minimal impact on business operations. This position requires a dynamic i ...
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📑 Job Title Incident Manager Location (s) Trivandrum Years of Experience 9-12 yrs Job Description Position Overview: As an Incident Manager, you will play a pivotal role in overseeing and managing the resolution of incidents within the agreed SLA metrics to ensure minimal impact on bus ...
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📑 What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential. The Team Deloit ...
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📑 What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential. ...
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📑 <p> Risk Assessment : </p><p></p><p>- Conduct comprehensive risk assessments to identify potential cybersecurity threats and vulnerabilities within the organization. Incident Handling : </p><p></p><p>- Respond promptly and effectively to security incid ...
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📑 Responsibilities: Monitor security events and incidents using various security tools, including Checkpoint EDPR (Endpoint Detection, Prevention and Response) tool, Data Leakage Prevention (DLP) security events monitoring and response, and other security monitoring platforms. Analyze security alerts and logs to identify potential security incidents, ...
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📑 Job DescriptionRoles and Responsibilities:Resolving incident casesMonitor capacity, performance and availability using popular network tools and act to correct anomalies when neededIncident tracking to ensure continuity across shiftsVendor management with PSTN Service provide, OEM for resolution of ticketsCoordination of communication bridges durin ...
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📑 Job DescriptionWe are seeking a skilled L2 Support Agent/Supervisory with expertise in BMC Remedy to join our client. As an L2 Support Agent/Supervisory Remedy, you will be responsible for providing second-level technical support to end-users, supervising the L1 support team, and ensuring the smooth operation of BMC Remedy applications and systems. ...
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📑 Description and RequirementsThe ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stress situations.Strong technical kn ...
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📑 About the job : We are seeking a highly motivated and experienced Incident Manager to join our team and play a critical role in ensuring the smooth operation of our retail software products and services. You will be responsible for leading and coordinating the response to incidents, minimizing downtime, and restoring services ...
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📑 Job description Experience: 4+ years of experience Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust appli ...
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📑 Job opportunity with one ofthe product based company!!!Responsibilities:IncidentManager is responsible for driving incidents end to endto minimize impact tobusiness andoperations.Responsiblefor setting up incident ...
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📑 Description The desired candidate should be able follow up on all client issues to identify any incidents and follow up with the respective resolution groups and have the issues investigated and fixed immediately. Candidate should be well versed with the RCA (Root Cause Analysis) process and should be comfo ...
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📑 Incident Manager - CREQ185419 DescriptionExperience: 6 -9 years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing rob ...
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📑 Job descriptionExperience: 4+ years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application monitori ...
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📑 Incident Manager - CREQ185419 Description Experience: 6 -9 years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robu ...
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📑 Incident Manager - CREQ185441 Description Experience: 4+ yearsJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application m ...
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📑 Description About this opportunity We are looking for professionals in Incident Management function. The candidate will be responsible for managing all incidents that occur in the customer network, resulting in impact or degradation of services provided to consumers & is responsible for planning and c ...
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📑 MCSE,Network Experience Required 2 - 5 Years Industry Type IT Employment Type Permanent Location India Roles & Responsibilities Engage into WAR rooms and drive the outages sol ...
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📑 Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for ...
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📑 Job descriptionExperience: 4+ years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application monitoring.Respo ...
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📑 Incident Manager - CREQ185441 Description Experience: 4+ years Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust ...
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📑 Incident Manager - CREQ185441 DescriptionExperience: 4+ yearsJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application ...
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📑 Incident Manager - CREQ185419 Description Experience: 6 -9 years of experience Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and imp ...
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📑 <p style="margin-top:23px; margin-bottom:10px">Incident Management user role descriptions</p> <p style="margin-bottom:13px">The following table describes the responsibilities of the HPE Service Manager Incident Management user role descriptions.</p> <table class="Table" s ...
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📑 Description and Requirements The ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stres ...
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📑 Are you looking for new opportunities or for a new challenge in your career? Maybe this job is for you! We are currently looking for a Major Incident Manager. Role description The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. We are looking for a dyn ...
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📑 about the role Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process Remediate deviation of a process for its particular division/department/school Responsible for communicating with the Incident Process Owner Point of contact for all Major Incidents Responsible for the effective implem ...
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📑 Incident manager opportunity for someone who is having rich hands in Global Incident management . The client is looking for someone who has 5 years of experience in problem management. LOCATION- Bangalore YOUR FUTURE EMPLOYER Its an American multinational technology company which focuses one-commerce, cloud commerce, cloud-computing, digital stream ...
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📑 about the role Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process Remediate deviation of a process for its particular division/department/school Responsible for communicating with the Incident Process Owner Point of contact for all Major Incidents Responsible for the effective implem ...
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