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📑 Responds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service levels. Post processes service requests by documenting individual services / agreements and ...

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📑 Job Description【仕事内容】:<span class=font style=font-family: arial, helvetica, sans-serif, ...

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📑 Job Description【仕事内容】:アプリケーションやインフラ側でインシデントが発生した際の対応をリードしていただきますインシデント発生時に、ステークホルダーと連携をし、状況の確認及び優先度確認、原因分析、問題整理、解決方法の模索など対応し、各担当チームに連携していただきます【Roles in detail】:You will lead the team when it happens incidents on the application or infrastructure systemWhen an incident occurs, you will work with stakeholders to check the situation, decide priorities ...

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📑 Overview This role plays a critical role in ensuring that incidents are handled efficiently, that trends are analysed and acted upon and that improvements are driven to reduce the incidents. Additionally, it involves in maintaining strong communication with business and technology leaders and driving continuous improvements within the inci ...

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📑 <p>Job Description :</p><p></p><p>- Incident Manager responsible for handling Incidents / Critical Incident & Business escalation Management of L2 Resources.- Conducting daily meetings with Business/ Internal team for smooth working of Business.- Providing time ...

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📑 Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for all events, especially h ...

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📑 About the job :We are seeking a highly motivated and experienced Incident Manager to join our team and play a critical role in ensuring the smooth operation of our retail software products and services. You will be responsible for leading and coordinating the response to incidents, minimizing downtime, and restoring services as quickly and efficien ...

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📑 Incident manager **General Information** Req # WD00063709 Career area: Services Country/Region: India State: Maharashtra City: Mumbai <b ...

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📑 Description and Requirements The ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stress situations. Strong te ...

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📑 Incident manager **General Information** Req # WD00063709 Career area: Services Country/Region: India State: Maharashtra City: Mumbai <b ...

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📑 Job descriptionExperience: 4+ years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application monitori ...

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📑 Are you looking for new opportunities or for a new challenge in your career? Maybe this job is for you! We are currently looking for a Major Incident Manager. Role description The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. We are looking for a dynamic Major Incident Manager to join ou ...

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📑 Incident Manager - CREQ185441 Description Experience: 4+ yearsJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust applicati ...

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📑 Incident Manager - CREQ185419 Description Experience: 6 -9 years of experience Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robu ...

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📑 Incident Management user role descriptions The following table describes the responsibilities of the HPE Service Manager Incident Management user role descriptions. Role Responsibilities Operator Register incident based on an event and assign to the correct support group. Incident Analyst Review and accept or reject assigne ...

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📑 Job description Experience: 4+ years of experience Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application monitoring. R ...

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📑 Incident Manager - CREQ185419 Description Experience: 6 -9 years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing ...

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📑 Job Title Incident Manager Location (s) Trivandrum Years of Experience 9-12 yrs Job Description Position Overview: As an Incident Manager, you will play a pivotal role in overseeing and managing the resolution of incidents within the agreed SLA metrics to ensure minimal impact on business operations. This position requires a dynamic i ...

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📑 At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to t ...

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📑 Job Title Incident Manager Location (s) Trivandrum Years of Experience 9-12 yrs Job Description Position Overview: As an Incident Manager, you will play a pivotal role in overseeing and managing the resolution of incidents within the agreed SLA metrics to ensure minimal impact on bus ...

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📑 What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential. The Team Deloit ...

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📑 What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential. ...

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📑 <p> Risk Assessment : </p><p></p><p>- Conduct comprehensive risk assessments to identify potential cybersecurity threats and vulnerabilities within the organization. Incident Handling : </p><p></p><p>- Respond promptly and effectively to security incid ...

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📑 Responsibilities: Monitor security events and incidents using various security tools, including Checkpoint EDPR (Endpoint Detection, Prevention and Response) tool, Data Leakage Prevention (DLP) security events monitoring and response, and other security monitoring platforms. Analyze security alerts and logs to identify potential security incidents, ...

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📑 Job DescriptionRoles and Responsibilities:Resolving incident casesMonitor capacity, performance and availability using popular network tools and act to correct anomalies when neededIncident tracking to ensure continuity across shiftsVendor management with PSTN Service provide, OEM for resolution of ticketsCoordination of communication bridges durin ...

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📑 <p>Role : Major Incident Manager Description : The Major Incident Manager is integral to the Optum Technology Command Center's success. You'll focus on monitoring services, managing high priority issues with engaging enterprise and vendor technology teams to drive to resolution/workaround. ...

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📑 <p>Roles & Responsibilities :- Assist customers with their Incident Response efforts leveraging SOAR for Security Orchestration Automation and Response.As a part of the Support Team, youll be supporting multi-functional teams, analysing problem statements, and delivering solutions to their issue ...

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📑 Job DescriptionWe are looking for a skilled L2 Support Agent/Supervisory with expertise in IFS (Integrated Financial System) to join our client. As an L2 Support Agent/Supervisory IFS, you will be responsible for providing second-level technical support to end-users, supervising the L1 support team, and ensuring smooth operations of IFS application ...

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📑 Incident Management user role descriptionsThe following table describes the responsibilities of the HPE Service Manager Incident Management user role descriptions.RoleResponsibilitiesOperatorRegister incident based on an event and assign to the correct support group.Incident AnalystReview and accept or reject assigned incidents.Investigate and di ...

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📑 <p style="margin-top:23px; margin-bottom:10px">Incident Management user role descriptions</p> <p style="margin-bottom:13px">The following table describes the responsibilities of the HPE Service Manager Incident Management user role descriptions.</p> <table class="Table" s ...

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📑 Job opportunity with one ofthe product based company!!!Responsibilities:IncidentManager is responsible for driving incidents end to endto minimize impact tobusiness andoperations.Responsiblefor setting up incident ...

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📑 Incident Manager - CREQ185441 Description Experience: 4+ years Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust ...

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📑 Description and Requirements The ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stres ...

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📑 You will be responsiblefor:Immediatelyassembling an incident response team of appropriately skilledknowledgeable and empowered colleagues on identification of anincident.Leadingthat team through investigation of the incident identification andconfirmation of th ...

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📑 Job descriptionExperience: 4+ years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application monitori ...

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📑 Are you looking for new opportunities or for a new challenge in your career? Maybe this job is for you! We are currently looking for a Major Incident Manager. Role description The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. We are looking for a dyn ...

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📑 About the job : We are seeking a highly motivated and experienced Incident Manager to join our team and play a critical role in ensuring the smooth operation of our retail software products and services. You will be responsible for leading and coordinating the response to incidents, minimizing downtime, and restoring services ...

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📑 Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for ...

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📑 Job descriptionExperience: 4+ years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application monitoring.Respo ...

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📑 Incident Manager - CREQ185419 Description Experience: 6 -9 years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robu ...

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📑 Incident Manager - CREQ185441 Description Experience: 4+ yearsJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application m ...

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📑 Job description Experience: 4+ years of experience Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust appli ...

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📑 MCSE,Network Experience Required 2 - 5 Years Industry Type IT Employment Type Permanent Location India Roles & Responsibilities Engage into WAR rooms and drive the outages sol ...

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📑 Incident Manager - CREQ185419 Description Experience: 6 -9 years of experience Job Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and imp ...

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📑 Incident Manager - CREQ185441 DescriptionExperience: 4+ yearsJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing robust application ...

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📑 Description and RequirementsThe ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stress situations.Strong technical kn ...

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📑 Incident Manager - CREQ185419 DescriptionExperience: 6 -9 years of experienceJob Summary: We are hiring an Incident Management and Application Monitoring Specialist to ensure the stability and reliability of our systems. This role involves overseeing the entire incident management process, from identification to resolution, and implementing rob ...

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📑 Description The desired candidate should be able follow up on all client issues to identify any incidents and follow up with the respective resolution groups and have the issues investigated and fixed immediately. Candidate should be well versed with the RCA (Root Cause Analysis) process and should be comfo ...

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📑 Description and RequirementsThe ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stress situations.Strong technica ...

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📑 about the role Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process Remediate deviation of a process for its particular division/department/school Responsible for communicating with the Incident Process Owner Point of contact for all Major Incidents Responsible for the effective implem ...

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