Job Overview
            
                
                    Company
                    Miracle Software Systems
                 
                
                
                    Category
                    Computer Occupations
                 
                
             
            
            
         
        
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            Job Description
            
                <p><p><b>Primary Skills :</b><br/><br/></p><p>- Informatica power exchange, Power center, IICS, Unix / Python<br/><br/></p><p>- Analyze Informatica platform bandwidth and recommend capacity scaling (up/down) based on usage patterns.<br/><br/></p><p>- Perform installation, configuration, maintenance, and upgrades for Linux, Unix, and Windows servers aligned with supported Informatica components.<br/><br/></p><p>- Recommend optimal hosting infrastructure based on usage, performance, and cost considerations.<br/><br/></p><p>- Support transactional replication across hosted servers in data centers.<br/><br/></p><p>- Design and implement disaster recovery solutions for mission-critical Informatica environments.<br/><br/></p><p>- Resolve performance issues within warehousing and trading system environments.<br/><br/></p><p>- Collaborate with DBAs to ensure database structures provide high performance, data integrity, recovery, and security.<br/><br/></p><p>- Monitor application servers, disk space, dump/core files, and other infrastructure metrics using automated health check scripts.<br/><br/></p><p>- Manage production incidents via ServiceNow (or equivalent), ensuring resolution meets committed SLAs.<br/><br/></p><p>- Tag repeated issues to problem records and document RCA findings for trend analysis and continuous improvement.<br/><br/></p><p>- Participate in Change Advisory Board (CAB) meetings, support production deployments, and manage rollback procedures as required.<br/><br/></p><p>- Manage and track certificates across environments and coordinate updates with business teams.<br/><br/></p><p>- Facilitate daily knowledge transfer and internal alignment across MSS support teams.<br/><br/></p><p>- Deliver Daily Status Updates on key platform components:<br/><br/></p><p>- Informatica PowerCenter: Workflow status, job failures, system health.<br/><br/></p><p>- Informatica PowerExchange: Connectivity checks, session monitoring, error handling.<br/><br/></p><p>- IDMC / IICS and related Azure components (e.g., SQL, Storage) as applicable.<br/><br/></p><p>- Monitor Informatica workflows for delays, failures, and SLA adherence<br/><br/></p><p>- Monitor server performance, resource utilization, and availability across all supported environments<br/><br/></p><p>- Support Informatica developers with deployment coordination, runtime troubleshooting, and environment readiness<br/><br/></p><p>- Monitor and communicate any planned or ongoing maintenance, outages, or high-severity escalations.<br/><br/></p><p>- Validate updates across all active SNOW tickets for incidents, changes, and service requests.<br/><br/></p><p>- Escalate deviations or priority issues per defined SLA and escalation matrix.<br/><br/></p><p>- Coordinate with stakeholders and internal teams to document any deviations from SOPs or expected service behavior.</p><br/></p> (ref:hirist.tech)
            
         
  
  
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                Miracle Software Systems is actively hiring for this Informatica Platform Engineer - IICS/Power Center position
            
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