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Urgent! Infosys BPM is Hiring-Walk-in Customer Service/Service Desk - Blr/Pune Job Opening In Bengaluru – Now Hiring Infosys BPM

Infosys BPM is Hiring Walk in Customer Service/Service Desk Blr/Pune



Job description

Job description
Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support & Service Desk!
Locations: Bangalore (Interview), Job Locations : Bangalore & Pune
Walk-In Dates: 27th, 29th and 31st October 2025
Time: 10:00 AM to 1:00 PM
Venue: Infosys BPM Limited,
#785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka - 560078
Landmark: Near Sindhoor Convention Centre.
Mode: 100% Work from Office (WFO)
Who We Are Hiring
Were on the lookout for Customer Service & Service Desk expertise (1–4-year experience) who are enthusiastic and have a passion for customer excellence.

If you're looking to grow with a global leader, this is your chance to start strong!
Open Roles:
Customer Support
Location: Bangalore & Pune
Work Mode: Work from Office
Shifts: 24x7 rotational (Including Night Shifts)
Experience: 1-4 years
Qualification: Full-time Graduates
What You'll Do:
Be the voice of the brand resolve customer queries via calls, chat, and email.
Deliver exceptional customer experiences with empathy and efficiency.
Own and resolve issues independently with analytical thinking.
Respect customer time and ensure every interaction adds value.
Thrive in a collaborative, high-energy environment.
What We're Looking For:
Excellent communication skills.
Quick problem-solving abilities.
Willingness to work in a 24x7 setup.
A proactive mindset and strong time management.
Service Desk
Location: Bangalore & Pune
Work Mode: Work from Office
Shifts: 24x7 rotational (Including Night Shifts)
Experience: 1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support)
Your Mission:
Provide remote support for laptops, desktops, LAN issues, and applications.
Troubleshoot across platforms Windows, Android, iOS.
Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype.
Handle registry fixes, patch upgrades, virus/security troubleshooting.
Collaborate on network issues including VPN, TCP/IP, and OSI models.
Your Toolkit:
Intermediate knowledge of OS, browsers, and MS Office Suite.
Experience in a busy ICT Service Desk environment.
Basic networking knowledge and troubleshooting skills.
What You Need to Bring
Excellent communication skills (written & verbal English)
Willingness to work in US time zones (Night Shifts)
Any Full-time Graduate (No backlogs)
Commitment to 100% Work from Office (No Hybrid)
Readiness to complete client-specific training
Ability to handle 24x7 rotational shifts
Preferred: Basic understanding or any customer support/Service Desk expertise
Mandatory Documents to Carry
Updated printout of your resume
Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
All original academic documents for verification:
10th & 12th Marksheets
Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
Carry a copy of this email/invitation
Register your application in advance
Walk into the Infosys Bangalore JP Nagar Office on 27th, 29th and 31st October 2025 between 10:00 AM 1:00 PM
Why Infosys BPM?
Work with a global brand
Extensive training & upskilling programs
Fast-track career growth in tech support or customer success
Dynamic, inclusive, and team-oriented culture
Come build your career with Infosys BPM.

Let's grow, together.
We can't wait to meet you!
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Bangalore | Pune | Global Locations
Transforming Talent | Empowering Careers


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