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Infosys BPM is Hiring - Walk-in - Customer Service/Service Desk - Pune Job Opening In Pune – Now Hiring Infosys BPM

Infosys BPM is Hiring Walk in Customer Service/Service Desk Pune

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Job description

Job description

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support & Service Desk!


Locations: Pune (Interview), Job Locations : Pune

Walk-In Dates: 9th and 14th October 2025

Time: 10:00 AM to 1:00 PM

Venue: : INFOSYS BPM LIMITED, SEZ Unit, Embassy Tech Zone, Rhine Building, LG, G & 1st Floor Wing-B, Plot No. 3, Rajiv Gandhi Infotech Park, Hinjewadi, Phase -II, Pune ,Maharashtra, India


Mode: 100% Work from Office (WFO)


Who We Are Hiring


Were on the lookout for Customer Service & Service Desk expertise (0-4 year experience) who are enthusiastic and have a passion for customer excellence.

If you're looking to grow with a global leader, this is your chance to start strong!


Open Roles:


Customer Support


Location: Pune

Work Mode: Work from Office

Shifts: 24x7 rotational (Including Night Shifts)

Experience: 0-4 years

Qualification: Full-time Graduates


What You'll Do:


  • Be the voice of the brand resolve customer queries via calls, chat, and email.

  • Deliver exceptional customer experiences with empathy and efficiency.

  • Own and resolve issues independently with analytical thinking.

  • Respect customer time and ensure every interaction adds value.

  • Thrive in a collaborative, high-energy environment.

What Were Looking For:


  • Excellent communication skills.

  • Quick problem-solving abilities.

  • Willingness to work in a 24x7 setup.

  • A proactive mindset and strong time management.



Service Desk


Location: Pune


Work Mode: Work from Office

Shifts: 24x7 rotational (Including Night Shifts)

Experience: 1-2 years of Experience (Minimum 1 year in IT Service Desk / Tech Support)


Your Mission:


  • Provide remote support for laptops, desktops, LAN issues, and applications.

  • Troubleshoot across platforms Windows, Android, iOS.

  • Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype.

  • Handle registry fixes, patch upgrades, virus/security troubleshooting.

  • Collaborate on network issues including VPN, TCP/IP, and OSI models.

Your Toolkit:


  • Intermediate knowledge of OS, browsers, and MS Office Suite.

  • Experience in a busy ICT Service Desk environment.

  • Basic networking knowledge and troubleshooting skills.


What You Need to Bring


  • Excellent communication skills (written & verbal English)
  • Willingness to work in US time zones (Night Shifts)
  • Any Full-time Graduate (No backlogs)
  • Commitment to 100% Work from Office (No Hybrid)
  • Readiness to complete client-specific training
  • Ability to handle 24x7 rotational shifts


Preferred: Basic understanding or any customer support/Service Desk expertise


Mandatory Documents to Carry


  • Updated printout of your resume
  • Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
  • All original academic documents for verification:
  • 10th & 12th Marksheets
  • Graduation (All Semesters, CMM, Provisional & Degree Certificate)

Laptops & cameras are not permitted due to security restrictions.

Government ID is mandatory for entry into the campus.


How to Attend the Walk-In


  • Carry a copy of this email/invitation
  • Register your application in advance
  • Walk into the Infosys Pune Campus on 09th and 14th October 2025 between 10:00 AM 1:00 PM


Why Infosys BPM?


  • Work with a global brand
  • Extensive training & upskilling programs
  • Fast-track career growth in tech support or customer success
  • Dynamic, inclusive, and team-oriented culture


Come build your career with Infosys BPM.

Lets grow, together.


We cant wait to meet you!


Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

Bangalore | Pune | Global Locations

Transforming Talent | Empowering Careers

Required Skill Profession

Computer Occupations


  • Job Details

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Other Openings

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