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Urgent! Infra Tech Support Practitioner Job Opening In India, India – Now Hiring Accenture
This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Project Role :
Infra Tech Support Practitioner
Project Role Description :
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.
Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :
Configuration Database & CI Management
Good to have skills :
ServiceNow Configuration Management Database (CMDB)
Minimum
5
year(s) of experience is required
Educational Qualification :
Graduate with 15 years of education
Summary: As a Software/Application/Cloud Tech Support professional with 5 years of experience, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products.
Your typical day will involve troubleshooting and resolving issues related to Configuration Database & CI Management and ServiceNow Configuration Management Database (CMDB) on various platforms.
Roles & Responsibilities: - Provide L1 and L2/ basic and intermediate level troubleshooting for configured services running on various platforms.- Troubleshoot and resolve issues related to Configuration Database & CI Management and ServiceNow Configuration Management Database (CMDB).- Implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.- Collaborate with cross-functional teams to ensure timely resolution of issues and effective communication with stakeholders.- Ensure compliance with defined operating model and processes.
Professional & Technical Skills: - Must To Have Skills: Configuration Database & CI Management.- Good To Have Skills: ServiceNow Configuration Management Database (CMDB).- Strong understanding of operating system-level implementation of software solutions/vendors/brands.- Experience in providing L1 and L2/ basic and intermediate level troubleshooting.- Excellent communication and collaboration skills.
Additional Information: - The candidate should have a minimum of 5 years of experience in Configuration Database & CI Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Gurugram office.
Qualifications:
Graduate with 15 years of education
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Unlock Your Infra Tech Potential: Insight & Career Growth Guide
Real-time Infra Tech Jobs Trends in India, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Infra Tech in India, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 15431 jobs in India and 1150 jobs in India. This comprehensive analysis highlights market share and opportunities for professionals in Infra Tech roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Accenture is currently hiring and seeking a Infra Tech Support Practitioner to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Accenture adheres to the cultural norms as outlined by Expertini.
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