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Urgent! Infrastructure Automation Engineer - ServiceNow Job Opening In India, India – Now Hiring Confidential

Infrastructure Automation Engineer ServiceNow



Job description

  • Deliver outstanding self-service and automation experiences for our global workforce
  • Create ServiceNow catalog items, workflows, and cross-platform API integrations
  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs and ACLs including advanced scripting logic.
  • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc.
  • Create and maintain data integrations between ServiceNow and other systems
  • Develop system integrations and process automation
  • Participate in design review, client requirements sessions and development teams to deliver features and capabilities supporting automation initiatives
  • Collaborate with product owners, collaborators, testers and other developers to understand, estimate, prioritize and implement solutions
  • Design, code, debug, document, deploy and maintain solutions in a highly efficient and effective manner
  • Participate in problem analysis, code review, and system design
  • Remain current on new technology and apply innovation to improve functionality
  • Collaborate closely with collaborators and team members to configure, improve and maintain current applications
  • Work directly with users to resolve support issues within product team responsibilities
  • Monitor health, performance and usage of developed solutions

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

  • Masters degree and 1 to 3 years of experience in computer science, IT, or related field OR
  • Bachelors degree and 3 to 5 years of experience in computer science, IT, or related field OR
  • Diploma and 7 to 9 years of experience in computer science, IT, or related field

Required Skills & Qualifications:

  • 6+ years of deep hands-on experience with ServiceNow administration and development in two or more products: ITSM, ITBM, ITOM, GRC, HRSD, or Security Operations
  • ServiceNow development using JavaScript, AngularJS, AJAX, HTML, CSS, and Bootstrap;
  • Strong understanding of user-centered design and building scalable, high-performing web and mobile interfaces on the ServiceNow platform
  • Experience creating and managing Scoped Applications
  • Workflow automation and integration development using REST, SOAP, or MID servers
  • Scripting skills in Python, Bash, or other programming languages
  • Working in an Agile (SAFe, Scrum, and Kanban) environment

Good-to-Have Skills:

  • Experience with other configuration management tools (e.g., Puppet, Chef).
  • Experience with Linux administration, scripting (Python, Bash), and CI/CD tools (GitHub Actions, CodePipeline, etc.)
  • Experience with Terraform & CloudFormation for AWS infrastructure automation
  • Knowledge of AWS Lambda and event-driven architectures.
  • Exposure to multi-cloud environments (Azure, GCP)
  • Experience operating within a validated systems environment (FDA, European Agency for the Evaluation of Medicinal Products, Ministry of Health, etc.)

Professional Certifications (preferred):

  • Service Now Certified System Administrator
  • Service Now Certified Application Developer
  • Service Now Certified Technical Architect


Skills Required
Api Integration, Javascript, Agile Methodologies


Required Skill Profession

Computer Occupations



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