Integration Engineer - Python

<p><p><b>Responsibilities : </b><br/><br/>- Act as the first line of technical support for enterprise customers using Portkey's AI Gateway and observability stack.<br/><br/></p><p>- Debug issues across APIs, SDKs, and integrations, working directly with engineering when needed.<br/><br/></p><p>- Reproduce, test, and validate customer-reported problems.<br/><br/></p><p>- Create clear technical documentation, guides, and troubleshooting playbooks.<br/><br/></p><p>- Partner closely with customers, ensuring smooth onboarding, quick resolutions, and exceptional : </b></p><p><br/>- Solid coding background (Node.js/Python/Go preferred).</p><br/></p><p>- Excellent understanding of APIs, testing/debugging, and developer workflows.<br/><br/></p><p>- Familiarity with the AI/LLM ecosystem (agents, RAG, MCP) and modern infra (Kubernetes, cloud, observability).<br/><br/></p><p>- Strong communication skills with a knack for simplifying complex technical concepts.<br/><br/></p><p>- Prior experience in customer-facing technical roles.</p><br/></p> (ref:hirist.tech)