Intelliswift Software - Salesforce Developer - Amazon Connect

<p>Must Have skills : salesforce + amazon connect<br/><br/>Primary Skills : AWS CLOUD, Salesforce<br/><br/>Primary Responsibilities :<br/><br/>- Develop and implement customer service solutions using Salesforce Service Cloud Voice.<br/><br/>- Leverage Amazon Connect to provide seamless, efficient, and high-quality customer service experiences.<br/><br/>- Design and build high-performance applications on the Salesforce.com platform.<br/><br/>- Assist with the integration of other systems and tools into Salesforce, ensuring efficient data flow and seamless customer experiences.<br/><br/>- Perform troubleshooting and issue resolution for the Salesforce.com platform and applications.<br/><br/>- Keep up to date with Salesforce releases, features, and best practices and ensure we are maximizing efficiency and capitalizing on the full features and benefits of the system.<br/><br/>- Provide technical support and training to end-users for any Service Cloud Voice related issues.<br/><br/>Qualifications :<br/><br/></p><p>- 3+ years of experience as a Salesforce Admin/Developer, including solid experience with Service Cloud Voice and Amazon Connect.<br/><br/>- Salesforce.com Admin & Developer Certification preferred.<br/><br/>- Strong knowledge of Salesforce.com development best practices and design patterns.<br/><br/>- Demonstrated ability to design and implement new processes and facilitate user adoption.<br/><br/>- Excellent problem-solving capabilities and project management skills.<br/><br/>- Strong communication and interpersonal skills.</p> (ref:hirist.tech)