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Intertec Systems - L2 Network Voice Engineer Job Opening In Indore – Now Hiring Intertec Systems


Job description

<p><p><b>Job Title :</b> Senior Technical Support Engineer - Network Voice :</b> Bachelors degree in computer science, Telecommunications, or related :</b> 6 to 8 :</b></p><p><b><br/></b></p><p>- CCNA Voice/CCNP Collaboration<br/><br/></p><p>- Microsoft Teams Voice Certification<br/><br/></p><p>- Avaya, Genesys, or other VoIP certifications<br/><br/></p><p>- ITIL :</b></p><p><b><br/></b></p><p>- Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX, CUBE, and SIP trunking.<br/><br/></p><p>- Implement voice gateways, dial plans, QoS policies, and session border controllers (SBCs).<br/><br/></p><p>- Integrate Microsoft Teams, Zoom Phone, or other cloud-based telephony & Support (L2/L3) :</b></p><p><b><br/></b></p><p>- Resolve call routing issues, codec mismatches, latency, jitter, and packet loss in VoIP networks.<br/><br/></p><p>- Debug SIP, H.323, MGCP, and RTP/RTCP protocols using Wireshark, SIPp, or other tools.<br/><br/></p><p>- Provide L2 escalation support for voice-related incidents and & Optimization :</b></p><p><b><br/></b></p><p>- Monitor voice quality metrics (MOS, Jitter, Latency) using tools like SolarWinds, Cisco Prime, or IR Prognosis.<br/><br/></p><p>- Optimize QoS policies for voice traffic prioritization.<br/><br/></p><p>- Perform capacity planning and upgrades for VoIP & Compliance :</b></p><p><br/></p><p>- Implement voice security measures (TLS, SRTP, firewall policies for VoIP).<br/><br/></p><p>- Ensure compliance with PCI-DSS, HIPAA, or other regulatory standards (if & Documentation :</b></p><p><b><br/></b></p><p>- Work with network, security, and cloud teams for cross-functional projects.<br/><br/></p><p>- Maintain network diagrams, SOPs, and change management records.<br/><br/></p><p>- Provide 24/7 network and security support as :</b></p><p><b><br/></b></p><p>- Cisco UC Suite (CUCM, CUC, UCCX, CUBE, IMP)<br/><br/></p><p>- SIP, H.323, MGCP, RTP/RTCP protocols<br/><br/></p><p>- Voice Gateway Configuration (ISDN, PRI, FXO/FXS, SIP Trunking)<br/><br/></p><p>- QoS for Voice (DSCP, LLQ, AutoQoS)<br/><br/></p><p>- Experience with Cisco Jabber, Webex, and MRA deployments.<br/><br/></p><p>- Troubleshooting with Wireshark, RTMT, etc.<br/><br/></p><p>- Session Border Controllers (AudioCodes, Oracle SBC, Cisco CUBE)<br/><br/></p><p>- Basic Networking (VLANs, Routing, Firewall ACLs for VoIP)<br/><br/></p><p>- Strong understanding of network infrastructure, design, and troubleshooting.<br/><br/></p><p>- Excellent communication skills in English (both verbal and written).<br/><br/></p><p>- Ability to work efficiently in a team-oriented environment with high self-motivation.<br/><br/></p><p>- A customer-focused mindset with strong delivery service ethics.<br/><br/></p><p>- Good understanding of Monitoring tools such as SolarWinds, Manage Engine Ops Manager, Zabbix etc.<br/><br/></p><p>- Willingness to work in a 24/7 support window.<br/><br/></p><p>- Good understanding of the ITSM :</b></p><p><b><br/></b></p><p>- QoS<br/><br/></p><p>- Cisco Unified Communications<br/><br/></p><p>- SIP Protocol<br/><br/></p><p>- Wireshark<br/><br/></p><p>- Solarwinds/Manage Engine<br/><br/></p><p>- Voice Over IP (VoIP)<br/><br/></p><p>- Cisco Webex<br/><br/></p><p>- Cisco Routers</p><br/></p> (ref:hirist.tech)

Required Skill Profession

Computer Occupations


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Unlock Your Intertec Systems Potential: Insight & Career Growth Guide


Real-time Intertec Systems Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Intertec Systems in Indore, India, highlighting market share and opportunities for professionals in Intertec Systems roles.

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The Work Culture

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The fundamental ethical values are:

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3. Impartiapty

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6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Indore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Intertec Systems L2 Network Voice Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Intertec Systems interview tips for Intertec Systems   L2 Network Voice Engineer

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Before the Interview:

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Final Thought:

To prepare for your Intertec Systems L2 Network Voice Engineer interview at Intertec Systems, research the company, understand the job requirements, and practice common interview questions.

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