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Intertec Systems - Manager - Service Delivery Job Opening In Bengaluru – Now Hiring Intertec Systems


Job description

<p>EXPERIENCE: 10- 14 Years<br/><br/>CERTIFICATIONS: MANDATORY (CAPM/ PMP/ PRINCE2); DESIRABLE (AGILE, SCRUM)<br/><br/>MANDATORY TRAININGS ATTENDED: Risk Management, EPM, Project Planners, ITSM<br/><br/>REPORTING TO: Director<br/><br/>Key (INCLUDES TASKS AND AUTHORITIES):<br/><br/>Service Delivery Management:<br/><br/>- Oversee the end-to-end delivery of Microsoft Dynamics 365 solutions, ensuring projects are completed on time, within scope, and budget.<br/><br/>- Establish and maintain service level agreements (SLAs) and key performance indicators (KPIs) to track service quality and client satisfaction.<br/><br/>- Continuously monitor and improve delivery processes to optimize efficiency and performance.<br/><br/>Team Leadership And Coordination:<br/><br/>- Lead cross-functional teams, including project managers, consultants, developers, and support staff, to deliver Dynamics 365 solutions.<br/><br/>- Provide guidance, mentorship, and performance management for team members to achieve high standards of service.<br/><br/>- Coordinate resource allocation and resolve conflicts to meet project and support goals.<br/><br/>Client Relationship Management:<br/><br/>- Serve as the primary point of contact for clients, building strong relationships and ensuring their needs are met.<br/><br/>- Conduct regular client reviews, addressing concerns, gathering feedback, and identifying opportunities for additional services or solutions.<br/><br/>- Act as a trusted advisor by understanding the clients business processes and providing strategic recommendations.<br/><br/>Project And Risk Management:<br/><br/>- Oversee project planning, scheduling, and execution, ensuring alignment with business objectives.<br/><br/>- Identify potential risks and develop mitigation plans to address them proactively.<br/><br/>- Ensure proper documentation of project progress, changes, and final outcomes.<br/><br/>Technical Expertise:<br/><br/>Stay updated with the latest Dynamics 365 features, updates, and industry best practices.<br/><br/>- Collaborate with technical teams to ensure the solution architecture aligns with the clients business requirements.<br/><br/>- Drive innovation by recommending new features or enhancements to existing systems.<br/><br/>Financial Management:<br/><br/>- Manage project budgets, monitor costs, and ensure financial performance aligns with expectations.<br/><br/>- Prepare financial reports and forecasts for senior management and stakeholders.<br/><br/>- 10+ years of experience in IT service delivery or project management, with at least 8 years managing Microsoft Dynamics 365 implementations or support.<br/><br/>- Demonstrated expertise in Dynamics 365 modules (e.<br/><br/>Analytical and problem-solving skills with attention to detail.<br/><br/>Familiarity with Microsoft Azure, Power Platform, and related Microsoft dynamics technologies.<br/><br/>Desired Skills and Experience:<br/><br/>ITIL Framework, Vendor Management, Customer Relationship Management (CRM), Financial Budgeting and Forecasting, Stakeholder Communication, Azure, Microsoft Dynamics, Power Platform<br/></p> (ref:iimjobs.com)

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Intertec Systems Potential: Insight & Career Growth Guide


Real-time Intertec Systems Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Intertec Systems in Bengaluru, India, highlighting market share and opportunities for professionals in Intertec Systems roles.

18384 Jobs in India
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2396 Jobs in Bengaluru
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Are You Looking for Intertec Systems Manager Service Delivery Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Intertec Systems adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Intertec Systems Manager Service Delivery Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Intertec Systems Manager Service Delivery?

Key qualifications for Intertec Systems Manager Service Delivery typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Intertec Systems Manager Service Delivery Job Success

Intertec Systems interview tips for Intertec Systems   Manager   Service Delivery

Here are some tips to help you prepare for and ace your Intertec Systems Manager Service Delivery job interview:

Before the Interview:

Research: Learn about the Intertec Systems's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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During the Interview:

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Intertec Systems Manager Service Delivery interview at Intertec Systems, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Intertec Systems's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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