Urgent! Intertec Systems - Technical Support Engineer - IT Operations Job Opening In Indore – Now Hiring Intertec Systems
<p><p><b>Responsibilities (includes All Tasks) :</b><br/><br/>- Good understanding and experience of monitoring tool (SolarWinds, Manage Engine) and ITSM tool<br/><br/>- Provide timely response to all incidents, Requests, outages and performance alerts.<br/><br/>- Categorize issues for escalation to appropriate technical teams<br/><br/>- Understanding and report preparation based on the customer requirement.<br/><br/>- Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact<br/><br/>- Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages<br/><br/>- Monitoring Windows server backup and inform in case of any failures.<br/><br/>- OS and Patch Management knowledge & understanding<br/><br/>- Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications<br/><br/>- Document all actions in accordance with standard company policies and procedures<br/><br/>- Notify customer and third-party service providers of issues, outages and remediation status<br/><br/>- Work with internal and external technical and service teams to create and/or update knowledge base articles<br/><br/>- Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.)<br/><br/>- Support multiple technical teams in 24 x 7 NOC operational environments with high up-time requirements.<br/><br/>- Comfortable working day/night shifts<br/><br/><b>Technical Skills Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.)<br/><br/>- Knowledge of monitoring VMWare clusters in high-availability environments<br/><br/>- Broad experience using a variety of monitoring and ticket management tools<br/><br/>- Experience providing remote support using virtual desktop tools<br/><br/>- A minimum of three years of experience supporting and monitoring network systems, servers or storage in an enterprise environment.<br/><br/>- Previous NOC experience is strongly preferred.<br/><br/>- Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc.<br/><br/>- Knowledge of Microsoft server OS and Network Devices<br/><br/>- Excellent written, verbal and interpersonal skills<br/><br/><b>Soft Strong customer communication skills (Written and verbal), with the ability to communicate clearly with customers<br/><br/><b>Desired Skills and Experience</b><br/><br/>ITSM, Cisco Certified, VMWare ESXi, Remote Troubleshooting, Network Monitoring, Microsoft server, Solarwinds, Patch Management</p><br/></p> (ref:hirist.tech)
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Unlock Your Intertec Systems Potential: Insight & Career Growth Guide
Real-time Intertec Systems Jobs Trends in Indore, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Intertec Systems in Indore, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 17092 jobs in India and 67 jobs in Indore. This comprehensive analysis highlights market share and opportunities for professionals in Intertec Systems roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Intertec Systems is currently hiring and seeking a Intertec Systems Technical Support Engineer IT Operations to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Intertec Systems adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Intertec Systems Technical Support Engineer IT Operations Jobs India varies, but the pay scale is rated "Standard" in Indore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Intertec Systems Technical Support Engineer IT Operations typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Intertec Systems Technical Support Engineer IT Operations interview at Intertec Systems, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Intertec Systems's products or services and be prepared to discuss how you can contribute to their success.
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