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Intertec Systems - Technical Support Engineer - ITIL Frameworks Job Opening In Navi Mumbai – Now Hiring Intertec Systems


Job description

<p><p><b>Key Responsibilities :</b><br/><br/></p><p>- Provide first-line support for Oracle Fusion applications, addressing user queries and issues related to user provisioning and access provisioning.<br/><br/></p><p>- Assist in the setup and maintenance of user accounts, roles, and permissions within Oracle Fusion.<br/><br/></p><p>- Monitor and manage access requests, ensuring timely and accurate provisioning of application-level access.<br/><br/></p><p>- Troubleshoot and resolve issues related to user access and permissions.<br/><br/></p><p>- Collaborate with Level 2 support and other teams to escalate and resolve complex issues.<br/><br/></p><p>- Document and maintain support procedures, ensuring they are up-to-date and accessible.<br/><br/></p><p>- Provide training and guidance to end-users on best practices for accessing and using Oracle Fusion applications.<br/><br/></p><p>- Participate in regular team meetings and contribute to continuous improvement initiatives.<br/><br/><b>Technical Skills/Competencies :</b><br/><br/>- The Level 1 Application Support Specialist will be responsible for providing first-line support for Oracle Fusion applications, focusing on user provisioning and application-level access provisioning.<br/><br/></p><p> - This role requires a proactive individual with strong problem-solving skills and excellent communication abilities.<br/><br/></p><p>- Proven experience in application support, preferably with Oracle Fusion.<br/><br/></p><p>- Strong understanding of user provisioning and application-level access provisioning within Oracle Fusion.<br/><br/></p><p>- Experience with Oracle E-Business Suite (EBS) and home-grown digital applications related to the hospitality hotel industry.<br/><br/></p><p>- Excellent problem-solving skills and attention to detail.<br/><br/></p><p>- Strong communication skills, both written and verbal.<br/><br/></p><p>- Ability to work independently and as part of a team.<br/><br/></p><p>- Familiarity with ITIL processes and best practices is a plus.<br/><br/><b>MANDATORY : </b><br/><br/>- Experience with Oracle E-Business Suite (EBS) and home-grown digital applications related to the hospitality hotel industry.<br/><br/></p><p>- Excellent problem-solving skills and attention to detail.<br/><br/></p><p>- Strong communication skills, both written and verbal.<br/><br/></p><p>- Ability to work independently and as part of a team.<br/><br/></p><p>- Familiarity with ITIL processes and best practices is a plus.<br/><br/><b>Desired Skills and Experience :</b><br/><br/>- Oracle Fusion Applications (OFA), Troubleshooting, Level 1, Oracle E-Business Suite, ITIL, Microsoft Certified Technology, Service Desk, Oracle Applications</p><br/></p> (ref:hirist.tech)

Required Skill Profession

Computer Occupations


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Unlock Your Intertec Systems Potential: Insight & Career Growth Guide


Real-time Intertec Systems Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Intertec Systems in Navi Mumbai, India, highlighting market share and opportunities for professionals in Intertec Systems roles.

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389 Jobs in Navi Mumbai
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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Intertec Systems adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Intertec Systems Technical Support Engineer ITIL Frameworks Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Navi Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Intertec Systems Technical Support Engineer ITIL Frameworks?

Key qualifications for Intertec Systems Technical Support Engineer ITIL Frameworks typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Intertec Systems Technical Support Engineer ITIL Frameworks Job Success

Intertec Systems interview tips for Intertec Systems   Technical Support Engineer   ITIL Frameworks

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Before the Interview:

Research: Learn about the Intertec Systems's mission, values, products, and the specific job requirements and get further information about

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Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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During the Interview:

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Final Thought:

To prepare for your Intertec Systems Technical Support Engineer ITIL Frameworks interview at Intertec Systems, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Intertec Systems's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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