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IS Service Manager Job Opening In Bengaluru – Now Hiring Quantabase Technologies


Job description

Job Description
  • Lead and manage the LRI team across North, East, and West locations, ensuring consistent service delivery and alignment with organizational standards.

  • Manage day-to-day IS service operations to maintain business continuity.

  • Drive ITIL processes, including Incident, Problem, Change, and Service Request management.

  • Ensure IS services meet agreed SLAs and KPIs.

  • Oversee IS Service Desk operations to provide effective end-user support.

  • Act as the primary escalation point for IS service-related issues.

  • Manage vendor performance and ensure compliance with infrastructure/service support standards.

  • Develop and maintain the IS Service Catalog while ensuring policy compliance.

  • Implement continuous service improvement initiatives to enhance service quality and user satisfaction.

  • Monitor, analyze, and report IS service performance metrics to stakeholders.

  • Ensure adherence to IT security standards and data protection requirements.

  • Collaborate with project teams for smooth transition of new services into operations.



  • Requirements

  • Bachelor’s degree in IT, Computer Science, or a related field (Master’s preferred).

  • 8–12 years of IT experience, including 3–5 years in IS service management.

  • Strong knowledge of ITIL framework (certification preferred).

  • Experience managing IT operations, service desks, and vendor relationships.

  • Familiarity with enterprise IT infrastructure, networking, cloud services, and IT security.

  • Proven ability to drive service improvements and meet SLAs.



  • Benefits

  • Strong leadership and team management skills.

  • Excellent communication and stakeholder engagement abilities.

  • Analytical and problem-solving mindset with strong attention to detail.

  • Ability to manage multiple priorities under pressure.

  • Vendor negotiation and contract management expertise.




  • Requirements
    Lead and manage the LRI team across North, East, and West locations, ensuring consistent service delivery and alignment with organizational standards.

    Manage day-to-day IS service operations to maintain business continuity.

    Drive ITIL processes, including Incident, Problem, Change, and Service Request management.

    Ensure IS services meet agreed SLAs and KPIs. Oversee IS Service Desk operations to provide effective end-user support.

    Act as the primary escalation point for IS service-related issues.

    Manage vendor performance and ensure compliance with infrastructure/service support standards.

    Develop and maintain the IS Service Catalog while ensuring policy compliance.

    Implement continuous service improvement initiatives to enhance service quality and user satisfaction.

    Monitor, analyze, and report IS service performance metrics to stakeholders.

    Ensure adherence to IT security standards and data protection requirements.

    Collaborate with project teams for smooth transition of new services into operations.

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your IS Service Potential: Insight & Career Growth Guide


    Real-time IS Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IS Service in Bengaluru, India, highlighting market share and opportunities for professionals in IS Service roles.

    29241 Jobs in India
    29241
    2378 Jobs in Bengaluru
    2378
    Download Is Service Jobs Trends in Bengaluru and India

    Are You Looking for IS Service Manager Job?

    Great news! is currently hiring and seeking a IS Service Manager to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Quantabase Technologies adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

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    The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for IS Service Manager?

    Key qualifications for IS Service Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for IS Service Manager Job Success

    Quantabase Technologies interview tips for IS Service Manager

    Here are some tips to help you prepare for and ace your IS Service Manager job interview:

    Before the Interview:

    Research: Learn about the Quantabase Technologies's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Final Thought:

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