ITOM Agent Client Collector (ACC) SME
Location: Bangalore/ Hyderabad, Chennai, Pune, Delhi NCR.
Experience: 3-7 years
Immediate Joiners Preferred.
Responsibilities:
- Update sets knowledge/management.
- dashboard creation/management.
- policy creation/management.
- check definition/instance creation/management.
- MID Server installation/management.
- Agent Client collector installation/management.
- event/alert management rule creation/management.
- Overall.
ITOM troubleshooting capabilities.
- Good experience of scripting experience
- Should have great communication skills
- Open to Rotational shift with weekend on-call.
Qualifications we seek in you!
Minimum qualifications / Skills
- Bachelor's Degree required.
Preferably in Computer Science, Information Systems, or related field.
Preferred qualifications / Skills
Very good written and presentation / verbal communication skills with experience of customer interfacing role.
In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude.