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IT Field Support Specialist Job Opening In Bengaluru – Now Hiring Sharp Brains


Job description

Duration: 4 months (November 2025 – February 2026)

Job Requirements

  • 3–5 years of IT field support or hardware/software troubleshooting experience.
  • Experience in:
  • PC deployment, installation, and end-user support
  • Remote hands staging of infrastructure hardware
  • Depot workflows and basic network troubleshooting
  • Familiarity with:
  • ServiceNow, Active Directory, SCCM/Intune, SOTI
  • Microsoft 365 (Excel, Outlook, Teams, Word, PowerPoint)
  • Dell diagnostics and SupportAssist tools
  • Basic scripting (e.G., PowerShell or batch – helpful but not required)
  • Physically able to lift 40+ lbs.

    and travel regionally.
  • Associate degree, technical certification, or equivalent hands-on experience.

Key Responsibilities

PC & Hardware Support

  • Perform on-site installation and setup of desktop PCs, laptops, printers, and peripherals.
  • Provide remote hands support for IT hardware staging (PCs, servers, switches, etc.), including physical placement, unboxing, labeling, and power/network connectivity checks — configuration is handled remotely by others.
  • Support device imaging, OS upgrades, and software installations.

Depot & Lifecycle Support

  • Participate in device lifecycle: receiving, staging, imaging, deploying, and assisting with decommissioning and secure disposal.
  • Support depot operations: diagnostics, hardware repair, device reimaging, and staging of laptops, desktops, and tablets.
  • Perform Dell-certified warranty repairs (if certified) and manage part replacements.
  • Maintain basic asset tracking, including incoming and outgoing equipment.

Documentation & Compliance

  • Document service activity, imaging steps, inventory usage, and technical work performed.
  • Follow local site SOPs and contribute to updates (e.G., shipping checklists, imaging guides).
  • Ensure work aligns with infrastructure standards, safety protocols, and IT compliance.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT Field Potential: Insight & Career Growth Guide


Real-time IT Field Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Field in Bengaluru, India, highlighting market share and opportunities for professionals in IT Field roles.

39385 Jobs in India
39385
2537 Jobs in Bengaluru
2537
Download It Field Jobs Trends in Bengaluru and India

Are You Looking for IT Field Support Specialist Job?

Great news! is currently hiring and seeking a IT Field Support Specialist to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sharp Brains adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for IT Field Support Specialist Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Field Support Specialist?

Key qualifications for IT Field Support Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Sharp Brains interview tips for IT Field Support Specialist

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Research: Learn about the Sharp Brains's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

To prepare for your IT Field Support Specialist interview at Sharp Brains, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sharp Brains's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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