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Urgent! IT Support Assoc II Job Opening In Bengaluru – Now Hiring ADCI - Karnataka
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online.
We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.
Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment.
Every day we solve complex technical and business problems with ingenuity and simplicity.
We’re making history and the good news is we’ve only just begun.
Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate .
IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India.
The team utilizes an omni-channel contact center to provide efficient, streamline 24x7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers.
Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Responsibilities include, but are not limited to:
1.Effective Communication Skills: Demonstrating proficiency in clear and concise communication.
This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
2.
Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
3.
Good Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
4.
Good Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
5.
This position requires a flexible work schedule involving rotational shifts.
Providing real-time customer experience by working in 24*7 operating environment.
6.
Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired.
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
BASIC QUALIFICATIONS
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experiencePREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications✨ Smart • Intelligent • Private • Secure
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 83803 jobs in India and 6593 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ADCI - Karnataka is currently hiring and seeking a IT Support Assoc II to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Assoc II Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ADCI - Karnataka adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Assoc II Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Assoc II typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Assoc II interview at ADCI - Karnataka, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ADCI - Karnataka's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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