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IT Support Engineer Job Opening In Bagalur – Now Hiring POWER BRIDGE SYSTEMS PRIVATE LIMITED


Job description

Job Description
We are seeking a proactive and customer-focused L1 Desktop & Server Support Engineer to provide first-level technical assistance to end-users and basic server administration support.

The role involves troubleshooting hardware, software, network, and server-related issues, ensuring minimal downtime, and escalating unresolved problems to higher-level support teams.

Requirements

Key Responsibilities:

  • Provide first-level support for desktops, laptops, printers, and peripherals.

  • Install, configure, and troubleshoot operating systems (Windows, macOS, Linux – as applicable).

  • Handle incidents through ticketing systems with proper documentation.

  • Assist with user account creation, password resets, and access rights in Active Directory.

  • Perform basic server monitoring, backup checks, and patch updates.

  • Support Windows Server administration (user/group management, shares, permissions).

  • Troubleshoot basic issues in server hardware and escalate as required.

  • Support email (Exchange / O365) and business applications.

  • Provide basic network troubleshooting (LAN, Wi-Fi, IP configuration, DHCP, DNS).

  • Install antivirus, updates, and patches across desktops and servers.

  • Maintain IT asset inventory and ensure compliance with IT policies.

  • Escalate complex issues to the L2 / L3 server or network teams.


Required Skills & Qualifications:

  • Diploma / Graduate in Computer Science, IT, or related field.

  • 0–3 years of experience in desktop and server support.

  • Knowledge of Windows OS, MS Office, and Windows Server basics.

  • Familiarity with Active Directory, DHCP, DNS, and file/print servers.

  • Basic understanding of server monitoring tools and backup systems.

  • Strong communication and problem-solving skills.

  • Ability to work in shifts and follow escalation procedures.



Benefits

• Health insurance coverage for Self, Spouse, and Kids
• Retirement savings plan with employer matching contributions
• Opportunities for professional development and advancement within the organization


Requirements
Bachelor's degree in Business Administration, HR, or a related field.

2+ years of experience in office administration or a similar role.

Strong organizational and multitasking skills.

Excellent verbal and written communication abilities.

Proficient in MS Office (Word, Excel, Outlook).

Familiarity with insurance coordination and asset management systems is a plus.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Bagalur, India, highlighting market share and opportunities for professionals in IT Support roles.

83803 Jobs in India
83803
20 Jobs in Bagalur
20
Download It Support Jobs Trends in Bagalur and India

Are You Looking for IT Support Engineer Job?

Great news! is currently hiring and seeking a IT Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at POWER BRIDGE SYSTEMS PRIVATE LIMITED adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Bagalur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for IT Support Engineer Job Success

POWER BRIDGE SYSTEMS PRIVATE LIMITED interview tips for IT Support Engineer

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Before the Interview:

Research: Learn about the POWER BRIDGE SYSTEMS PRIVATE LIMITED's mission, values, products, and the specific job requirements and get further information about

Other Openings

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During the Interview:

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