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      Urgent! IT Support Engineer Job Opening In Gurugram – Now Hiring Syfe
About Syfe
      Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future.
Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.
       The Syfe team combines world-class financial expertise with best in-class technology talent.
Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.
       We are regulated by the financial authorities across Singapore, Hong Kong and Australia.
In Singapore alone, where we are headquartered, over 250,000 investors trust Syfe to grow their wealth.
      Since its founding, Syfe has raised US$132 million from world-class investors.
The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.
Key Responsibilities
Provide day-to-day technical support for laptops, desktops, and software (macOS, Windows).
Respond promptly to user-reported issues via ITSM platforms and ensure effective resolution.
Manage onboarding and offboarding activities (device setup, account provisioning, access revocation, device recovery).
Administer user accounts across systems such as Google Workspace, Slack, Jira, etc.
Monitor and manage endpoint protection solutions.
Maintain IT asset inventory in tools like Snipe-IT and ensure accurate records.
Troubleshoot hardware and software issues remotely or on-site.
Coordinate with vendors for warranty claims, servicing, or procurement.
Create and update IT documentation, SOPs, and knowledge base articles.
Assist in periodic access reviews, audits, and compliance activities.
Support VPN and security solutions like JumpCloud Go or Twingate.
What We’re Looking For
Hands-on experience with macOS and Windows.
Familiarity with tools like Google Workspace, JumpCloud, Slack, Jira, Snipe-IT, SentinelOne.
Basic networking knowledge (IP, DNS, VPN, firewalls).
Experience with ITSM tools such as Jira ITSM.
Strong documentation and organizational skills.
Excellent communication and customer service orientation.
Bachelor’s degree in IT, Computer Science, or a related field.
1–3 years of IT support experience.
Preferred certifications: ITIL, MCSA (not mandatory).
The Syfe Advantages:
Annual learning allowance for work related online courses and books
Annual recreational allowance
Allowance for home-office setup
Latest M1 Macbook Pro + as required hardware and software
Best of all, our speciality is helping people manage their money.
We will help you learn how to manage your own money like a pro
Medical Insurance
✨ Smart • Intelligent • Private • Secure
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Gurugram, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Gurugram, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 86264 jobs in India and 1189 jobs in Gurugram. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Syfe is currently hiring and seeking a IT Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Engineer Jobs Gurugram.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Syfe adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Engineer Jobs India varies, but the pay scale is rated "Standard" in Gurugram. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for IT Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
 
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Engineer interview at Syfe, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Syfe's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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