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IT Support Engineer Job Opening In Gurugram – Now Hiring Syfe


Job description

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future.

Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent.

Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia.

In Singapore alone, where we are headquartered, over 250,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$132 million from world-class investors.

The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.


Key Responsibilities

  • Provide day-to-day technical support for laptops, desktops, and software (macOS, Windows).

  • Respond promptly to user-reported issues via ITSM platforms and ensure effective resolution.

  • Manage onboarding and offboarding activities (device setup, account provisioning, access revocation, device recovery).

  • Administer user accounts across systems such as Google Workspace, Slack, Jira, etc.

  • Monitor and manage endpoint protection solutions.

  • Maintain IT asset inventory in tools like Snipe-IT and ensure accurate records.

  • Troubleshoot hardware and software issues remotely or on-site.

  • Coordinate with vendors for warranty claims, servicing, or procurement.

  • Create and update IT documentation, SOPs, and knowledge base articles.

  • Assist in periodic access reviews, audits, and compliance activities.

  • Support VPN and security solutions like JumpCloud Go or Twingate.

What We’re Looking For

  • Hands-on experience with macOS and Windows.

  • Familiarity with tools like Google Workspace, JumpCloud, Slack, Jira, Snipe-IT, SentinelOne.

  • Basic networking knowledge (IP, DNS, VPN, firewalls).

  • Experience with ITSM tools such as Jira ITSM.

  • Strong documentation and organizational skills.

  • Excellent communication and customer service orientation.

  • Bachelor’s degree in IT, Computer Science, or a related field.

  • 1–3 years of IT support experience.

  • Preferred certifications: ITIL, MCSA (not mandatory).


The Syfe Advantages:

  • Annual learning allowance for work related online courses and books

  • Annual recreational allowance

  • Allowance for home-office setup

  • Latest M1 Macbook Pro + as required hardware and software

  • Best of all, our speciality is helping people manage their money.

    We will help you learn how to manage your own money like a pro

  • Medical Insurance 

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Gurugram, India, highlighting market share and opportunities for professionals in IT Support roles.

86264 Jobs in India
86264
1189 Jobs in Gurugram
1189
Download It Support Jobs Trends in Gurugram and India

Are You Looking for IT Support Engineer Job?

Great news! is currently hiring and seeking a IT Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Syfe adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for IT Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Gurugram. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Support Engineer?

Key qualifications for IT Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Support Engineer?

To improve your chances of getting hired for IT Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Support Engineer Job Success

Syfe interview tips for IT Support Engineer

Here are some tips to help you prepare for and ace your IT Support Engineer job interview:

Before the Interview:

Research: Learn about the Syfe's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Support Engineer interview at Syfe, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Syfe's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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