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IT Support Engineer Job Opening In Hyderabad – Now Hiring POWER BRIDGE SYSTEMS PRIVATE LIMITED


Job description

Job Description
The Information Technology Specialist II supports computing devices, software applications, and lab equipment.

This role provides technical assistance, manages support tickets, troubleshoots hardware and software issues, and conducts end-user training.

Additionally, it contributes to maintaining hardware and software standards, manages inventory, and assists with password resets. 
This position is the second-level position within the Technology Support Specialist series with specific requirements in experience, training, and skills.


Requirements

Key Responsibilities:
  • Troubleshoot and resolve hardware, software, and network issues. 
  • Provide remote technical assistance through various channels. 
  • Manage support helpdesk tickets, ensuring timely resolution or escalation for complex issues.
  • Offer technical advice to end-users and provide technology-related training. 
  • Document solutions for technical difficulties in the helpdesk system. 
  • Assist with software installations following site technology standards.
  • Manage hardware inventory and issue purchase requests. 
  • Perform tasks related to hardware setup, troubleshooting, repair, and replacement.
  • Independently handle computer software installation and configuration. 
  • Provide end-user training on hardware and software usage.
  • Configure and maintain computing devices, operating systems, and software. 
  • Collaborate with L3 to identify and troubleshoot complex issues.
  • Respond to complex end-user software and hardware problems. 
  • Deploy, install, maintain, troubleshoot, and repair hardware components. 
  • Evaluate hardware and software requirements based on site standards. 
  • Monitor user behavior related to technology assets. 
  • May be responsible for projects and managing specific server roles (e.g., WSUS, WDS, File Sharing, backups). 

Education and Experience: 

3 years of experience working in a corporate network environment and/or systems support, diagnosing and troubleshooting end-user software/hardware problems, and/or performing routine systems maintenance. 

 
Skills and Abilities: 
  •   Advanced troubleshooting skills in desktop MS Windows OS, network systems, computer communications (e.g., LAN, WAN, VoIP, Wi-Fi, virtual systems).
  •  Proficiency in computer diagnostics, maintenance, installation, and repair
  • Strong analytical and communication skills.
  •  Ability to work independently with minimal supervision.


Benefits

• Health insurance coverage for Self, Spouse, and Kids
• Retirement savings plan with employer matching contributions
• Opportunities for professional development and advancement within the organization


Requirements
Bachelor's degree in Business Administration, HR, or a related field.

2+ years of experience in office administration or a similar role.

Strong organizational and multitasking skills.

Excellent verbal and written communication abilities.

Proficient in MS Office (Word, Excel, Outlook).

Familiarity with insurance coordination and asset management systems is a plus.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Hyderabad, India, highlighting market share and opportunities for professionals in IT Support roles.

83802 Jobs in India
83802
3574 Jobs in Hyderabad
3574
Download It Support Jobs Trends in Hyderabad and India

Are You Looking for IT Support Engineer Job?

Great news! is currently hiring and seeking a IT Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at POWER BRIDGE SYSTEMS PRIVATE LIMITED adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for IT Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Support Engineer Job Success

POWER BRIDGE SYSTEMS PRIVATE LIMITED interview tips for IT Support Engineer

Here are some tips to help you prepare for and ace your IT Support Engineer job interview:

Before the Interview:

Research: Learn about the POWER BRIDGE SYSTEMS PRIVATE LIMITED's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Final Thought:

To prepare for your IT Support Engineer interview at POWER BRIDGE SYSTEMS PRIVATE LIMITED, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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