Urgent! IT Support Engineer - Windows/Mac OS Job Opening In Mumbai – Now Hiring ASVI
<p><p><b>Role Overview : </b><br/><br/></p><p>We are looking for an experienced IT Support Engineer to manage daily IT operations, provide end-user support, and ensure seamless functioning of IT infrastructure.
The ideal candidate should be skilled in troubleshooting hardware, software, networking, and IT assets while maintaining high service levels in a fast-paced environment.<br/><br/><b>Key Responsibilities : </b><br/><br/></p><p>- Manage day-to-day IT support operations including troubleshooting computers, printers, scanners, telephones, headsets, and network devices.<br/><br/></p><p>- Provide IT infrastructure support, including OS installation and troubleshooting (Windows, MAC).<br/><br/></p><p>- Configure and troubleshoot printers, scanners, LAN/WAN, and network-related issues.<br/><br/></p><p>- Handle ITSM tool tickets (preferably ManageEngine), ensuring timely resolution and accurate record-keeping.<br/><br/></p><p>- Deliver remote support using remote access tools; support handheld devices.<br/><br/></p><p>- Maintain and update IT asset inventory.<br/><br/></p><p>- Provide Microsoft Office (Word, Excel, etc.) support to end-users.<br/><br/></p><p>- Configure and troubleshoot emails and mailing clients.<br/><br/></p><p>- Perform daily system health checks and provide standby support for audio/video conferencing devices in meeting rooms.<br/><br/></p><p>- Escalate complex issues to the L3 Support team and ensure timely follow-ups.<br/><br/></p><p>- Provide direct IT support to CXO and senior management users.<br/><br/></p><p>- Guide and mentor L1 Engineers for technical escalations.<br/><br/></p><p>- Record and document issues and solutions in IT logs.<br/><br/><b>Technical Expertise : </b><br/><br/></p><p>- Software & Security : Antivirus, MS Office, Email clients, Patch management.<br/><br/></p><p>- Hardware : Desktops, Laptops, Printers, Scanners, Keyboards, Peripherals.<br/><br/></p><p>- Operating Systems : Windows, MAC (hands-on experience required), Windows Server (optional).<br/><br/></p><p>- Networking : LAN/WAN, application troubleshooting, basic network administration.<br/><br/></p><p>- Remote Tools & ITSM : Remote support tools, ManageEngine (preferred).<br/><br/><b>Desired Candidate Profile : </b><br/><br/></p><p>- 45 years of proven experience in end-user IT support within a high-pressure environment.<br/><br/></p><p>- Self-motivated, proactive, and capable of working independently.<br/><br/></p><p>- Strong communication skills to interact with internal teams, vendors, and senior stakeholders.<br/><br/></p><p>- Ability to thrive in a performance-driven environment.<br/></p><br/></p> (ref:hirist.tech)
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Mumbai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Mumbai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 75070 jobs in India and 2855 jobs in Mumbai. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ASVI is currently hiring and seeking a IT Support Engineer Windows/Mac OS to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Engineer Windows/Mac OS Jobs Mumbai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ASVI adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Engineer Windows/Mac OS Jobs India varies, but the pay scale is rated "Standard" in Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Engineer Windows/Mac OS typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Engineer Windows/Mac OS interview at ASVI, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ASVI's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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