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IT Support Services Analyst Job Opening In Bengaluru – Now Hiring Clarivate


Job description

We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru.

This is an amazing opportunity to work on desktop related applications.

We have a great skill set in and we would love to speak with you if you have skills in desktop support.

About You – experience, education, skills, and accomplishments

  • Work experience (At least 3-5 year of experience in the desktop support)
  • Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support)
  • Tech stack
  • Education (Bachelor's degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience)
  • It would be great if you also had .

    .

    .

    Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems.

    Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers’, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments.

    What will you be doing in this role?

  • Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems.

    Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers’, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments.
  • Performs technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, wireless, printers, related peripherals, mobile devices, videoconference equipment, etc.
  • Physical Demands and Work Environment: Representative of those that must be met by an employee to perform the essential functions of this job successfully Must be able to operate a PC and sit for extended periods of time able to lift and move 20 lbs.

    Able to crawl under desks and tables to connect lines and cables.

  • Assist in computer, monitor, telephone, and other desktop equipment movement as needed.
  • Procure and/or install requested hardware and software in a timely basis and ensue new hires, transfers, etc., are provisioned with necessary equipment.
  • Able to provide the desk side necessary information to the relevant stakeholders (Desktop Engineering, Enterprise Application, and Networking Engineering teams, etc.) during Major incident.
  • Remote/smart hands assistance for network, application, and/or production onsite systems
  • Maintain a secure and safe environment by ensuring all security patches and new anti-virus definition files are deployed to all workstations Do necessary remediation as necessary and respond to security threats
  • About the Team 

    Clarivate operates across six office locations in India.

    Within the team, there are eleven members who report to the IT Support Services Managers, overseeing ticket management for all offices.

    The role in question pertains specifically to the Noida office; however, the engineer will be responsible for assisting both local and remote offices' request.

    At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.

    We comply with applicable laws and regulations governing non-discrimination in all locations.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your IT Support Potential: Insight & Career Growth Guide


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    Are You Looking for IT Support Services Analyst Job?

    Great news! is currently hiring and seeking a IT Support Services Analyst to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Clarivate adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

    What Is the Average Salary Range for IT Support Services Analyst Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Key qualifications for IT Support Services Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for IT Support Services Analyst Job Success

    Clarivate interview tips for IT Support Services Analyst

    Here are some tips to help you prepare for and ace your IT Support Services Analyst job interview:

    Before the Interview:

    Research: Learn about the Clarivate's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    Final Thought:

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