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Urgent! It Support / System Administrator Job Opening In India, India – Now Hiring BIG Language Solutions

It Support / System Administrator



Job description

Job Title: IT Support / System Administrator

Experience Required: 5+ Years

Location: Noida(Work From Office)

Employment Type: Full-Time

Shift: US Shift(Rotational)

About the Role

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Job Summary:

We are seeking a skilled and proactive IT Support / System Administrator to manage and support the organization's IT infrastructure.

The ideal candidate will be responsible for maintaining servers, network devices, user support, and ensuring system security, availability, and performance.

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Key Responsibilities:


- Provide technical support to end-users for hardware, software, network, telephony and other IT-related issues (onsite and remote).


- Experience with telephony/communication systems (Avaya, Genesys, SIP, WebRTC, Twilio, Zoom, Teams, Cisco).


- Strong in troubleshooting, log analysis, and incident management


- Administrator and maintain Windows/Linux servers, Office 365, Azure Active Directory, Intune, Azure cloud PC and other enterprise systems.


- Monitor system performance and proactively resolve issues to minimize downtime.


- Set up and configure laptops, desktops, mobile devices, printers, and other peripherals.


- Manage IT assets, perform inventory audits, and maintain documentation.


- Ensure data backups are performed regularly and securely stored.


- Enforce security best practices and company policies across systems and users.


- Collaborate with other departments to implement and support IT solutions.


- Maintain and update IT documentation, SOPs, and user guides.

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Required Qualifications:


- Bachelor’s degree in computer science, Information Technology, or related field.


- Experience working with global teams and vendors in a 24x7 support environment


- 5+ years of experience in IT support or system administration roles.


- Strong knowledge of Windows and/or Linux operating systems.


- Hands-on experience with Office 365, Azure Active Directory, Intune policy, M365 admin, DNS, DHCP, and networking fundamentals.


- Familiarity with virtualization technologies (VMware, Hyper-V, Azure cloud, AWS) is a plus.


- Excellent troubleshooting, diagnostic, and problem-solving skills.


- Good understanding of cybersecurity principles and best practices.


- Knowledge of ITIL practices, SLA management, and escalation frameworks


- Strong communication and interpersonal skills.

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Preferred Certifications (Optional but advantageous):


- Microsoft Certified: Azure Fundamentals / MCSA / MS-900


- ITIL Foundation.


Think global.

Think BIG.

Visit us: https://biglanguage.Com

Linkedin: https://www.Linkedin.Com/company/big-language-solutions/mycompany/


Required Skill Profession

Computer Occupations



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