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Urgent! IT Support Technician Job Opening In Arakkonam – Now Hiring HCLTech
This role will be to provide overall hardware/software support to employees and incoming new hires.
The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed.
The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication.
This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment.
The job will require travel between offices (up to 150 miles)
Desired Skills & Experience
Responsibilities:
● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support
● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices
● Printer break-fix and installation
● Disposal, redeployment and Asset reclaim
● Shipping coordination
● Data Backup and Data Recovery coordination
● Hardware Refresh
● Warranty and Out-of-warranty repair and replacement
● Depot Services
● Walk Up Support
● Spare parts management
● Good Knowledge / hands on supporting VDI 1st level Trroubleshooting
● Executive (VIP) Support
● Audio and Video Support including Health Checks
● Inventory and Asset Management – Depot Operations
● Coordinate with external vendors for dispatch support
● Identify and resolve hardware and software application conflicts
● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents
● Responsible for asset tagging and entering all incoming equipment into our asset management system
● Collaborate with cross functional teams to properly onboard incoming new hires
● Ensure that hardware is properly assigned and updated into our management system
● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment
● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware
● Ensure that resolutions are consistent with company standards and policies
Requirements/Qualifications:
● Prefer 3-5 years IT experience, including technical training
● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications
● Experience with imaging windows 10 OS.
● Familiar with basic network concepts (e.G., TCP IP, Windows Networking, Ethernet)
● Networked printer experience (queue creation, server maintenance, etc.)
● Experience in using PC-based word processing, presentation, and e-mail software preferred
● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred
● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations
● Outstanding customer service and interpersonal skills
● Excellent organizational skills and ability to prioritize tasks among many competing requests
● Experience working in or supporting a call center or help desk environment
● MCP and or A+ Certifications
● Aptitude for learning
● Excellent oral and written communication skills
● Ability to work in teams and in a team environment
● Able to lift up to 50 pounds
● Own car for transportation (mileage will be reimbursed by policy)
● Valid driver’s license
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Arakkonam, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Arakkonam, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 75070 jobs in India and 13 jobs in Arakkonam. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HCLTech is currently hiring and seeking a IT Support Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Technician Jobs Arakkonam.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HCLTech adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Technician Jobs India varies, but the pay scale is rated "Standard" in Arakkonam. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Technician typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Technician interview at HCLTech, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HCLTech's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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