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IT Systems Support Technician Job Opening In Race Course – Now Hiring Arcana


Job description

Summary:

We are looking for an IT Support Engineer to provide day-to-day on-site and remote support to employees, ensuring smooth operations across hardware, software, and core IT services.

This role requires a security-first mindset, strong troubleshooting skills, and the ability to work collaboratively with teams to support business operations at scale.

Responsibilities:

  • Provide on-site and remote IT support via walk-ups, tickets, and chat.
  • Deliver hardware and software troubleshooting and break-fixes for macOS and Windows systems.
  • Support and maintain IT services such as MDM (Kandji), SentinelOne EDR, Google Workspace, Slack, Okta, PAM solutions, and vulnerability management tools.
  • Install, configure, and maintain software, hardware, and network devices.
  • Manage IT assets, including procurement, deployment, lifecycle tracking, and audits.
  • Monitor and respond to security alerts, ensuring compliance with security best practices.
  • Provide IT support for meeting room technology, conferencing tools, and A/V systems.
  • Troubleshoot and escalate network connectivity issues (Wi-Fi, VPN, switches, access points).
  • Conduct new hire onboarding and offboarding, including provisioning/deprovisioning of accounts and devices.
  • Develop and maintain IT documentation, knowledge base articles, and SOPs.
  • Partner with Operations and other stakeholders on IT and infrastructure projects.
  • Contribute to process improvements and optimization of IT support tools and workflows.

Qualification:

  • Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience.
  • 4-6 years of IT support or system administration experience.
  • Strong knowledge of macOS and Windows environments.
  • Hands-on experience with tools such as Google Workspace, Okta, Slack, MDM (Kandji), EDR (SentinelOne).
  • Familiarity with asset management, IT procurement, and lifecycle management.
  • Strong troubleshooting, communication, and documentation skills.
  • Security-first mindset with experience handling security alerts and vulnerabilities.

Nice to Have:

  • Industry certifications such as CompTIA A+, Network+, Security+, or equivalent.
  • Experience with PAM solutions, system vulnerability management tools, or advanced networking.
  • Prior experience in a fast-paced startup environment.
  • Ability to conduct IT training sessions and employee security awareness programs.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT Systems Potential: Insight & Career Growth Guide


Real-time IT Systems Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Systems in Race Course, India, highlighting market share and opportunities for professionals in IT Systems roles.

48673 Jobs in India
48673
59 Jobs in Race Course
59
Download It Systems Jobs Trends in Race Course and India

Are You Looking for IT Systems Support Technician Job?

Great news! is currently hiring and seeking a IT Systems Support Technician to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Arcana adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for IT Systems Support Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Race Course. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Systems Support Technician?

Key qualifications for IT Systems Support Technician typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Systems Support Technician?

To improve your chances of getting hired for IT Systems Support Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Systems Support Technician Job Success

Arcana interview tips for IT Systems Support Technician

Here are some tips to help you prepare for and ace your IT Systems Support Technician job interview:

Before the Interview:

Research: Learn about the Arcana's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Systems Support Technician interview at Arcana, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Arcana's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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