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ITIL Operations Manager Job Opening In Bengaluru – Now Hiring Coders Brain Technology Private Limited


Job description

<p><p><b>Job Summary : </b><br/><br/></p><p>We are seeking a seasoned ITIL Operations Manager to lead and manage IT service operations, ensuring seamless delivery and continuous improvement of IT services.

The ideal candidate will be well-versed in Major Incident Management (MIM), Incident, Problem, and Change Management, with strong expertise in ITSM platforms and monitoring Responsibilities : </b></p><p><br/></p>- Lead and manage the Major Incident Management (MIM) process, ensuring timely resolution and communication.<br/><br/></p><p>- Oversee the Incident, Problem, and Change Management lifecycle in alignment with ITIL best practices.<br/><br/></p><p>- Drive root cause analysis and implement preventive measures to reduce recurring incidents.<br/><br/></p><p>- Collaborate with cross-functional teams to ensure SLAs and KPIs are met or exceeded.<br/><br/></p><p>- Manage and optimize ITSM tools (e.g., ServiceNow, Jira, Remedy, ).<br/><br/></p><p>- Monitor IT infrastructure and applications using tools like Logic Monitoring, SolarWinds, Nagios, Dynatrace, Splunk, etc.<br/><br/></p><p>- Prepare and present operational reports, dashboards, and service reviews to stakeholders.<br/><br/></p><p>- Ensure compliance with internal policies and external regulations.<br/><br/></p><p>- Continuously improve IT service processes and Skills & Qualifications : </b></p><p><br/></p>- Bachelors degree in computer science, Information Technology, or related field.<br/><br/></p><p>- ITIL v3/v4 Foundation certification (Intermediate or Expert preferred).<br/><br/></p><p>- Proven experience in managing IT operations in a large-scale enterprise environment.<br/><br/></p><p>- Strong knowledge of ITSM tools and monitoring solutions.<br/><br/></p><p>- Excellent analytical, problem-solving, and communication skills.<br/><br/></p><p>- Ability to lead under pressure and manage multiple Qualifications : </b><br/><br/></p><p>- Exposure to cloud platforms (AWS, Azure, GCP).<br/><br/></p><p>- Familiarity with Agile Skills : </b></p><p><br/></p>- Strong analytical skills<br/><br/></p><p>- Excellent communication and documentation abilities<br/><br/></p><p>- Ability to work independently and in a team-oriented environment<br/><br/></p><p>- Ability to work in a fast-paced, 24/7 operational environment</p><br/></p> (ref:hirist.tech)

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your ITIL Operations Potential: Insight & Career Growth Guide


Real-time ITIL Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for ITIL Operations in Bengaluru, India, highlighting market share and opportunities for professionals in ITIL Operations roles.

45279 Jobs in India
45279
3433 Jobs in Bengaluru
3433
Download Itil Operations Jobs Trends in Bengaluru and India

Are You Looking for ITIL Operations Manager Job?

Great news! is currently hiring and seeking a ITIL Operations Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Coders Brain Technology Private Limited adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for ITIL Operations Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for ITIL Operations Manager?

Key qualifications for ITIL Operations Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for ITIL Operations Manager Job Success

Coders Brain Technology Private Limited interview tips for ITIL Operations Manager

Here are some tips to help you prepare for and ace your ITIL Operations Manager job interview:

Before the Interview:

Research: Learn about the Coders Brain Technology Private Limited's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your ITIL Operations Manager interview at Coders Brain Technology Private Limited, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Coders Brain Technology Private Limited's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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