Dear Candidate,
Greetings!!!
We are Hiring IVR Automation tester position for Bangalore location
Location:Bangalore (Preferably) if not PAN INDIA
Experience:7-12Years
NP: Immediate to 45 days
If you are interested in the below JD please share the profile directly to
Below is the JD:
IVR Automation Test Engineer
- Creation of functional requirements based on business/client/end user needs
- Experience in technical writing
- Experience working on large/complex projects
- Ability to communicate with engineers on requirements and expected outcomes
- Familiarity with voice components and/or contact center practices/procedures
- IVR knowledge of call flows, automation, self service
- IVR, Complex ACD testing (both speech and DTMF)
- Automation testing using Cyara or similar tools
- Smoke testing, System integration testing, regression testing
- Creation of Visio call flows, both detailed and high level based off User interface documentation