Java application support engineer

Title: Java Application Support EngineerLocation: Noida(Hybrid)Job Description:Key ResponsibilitiesProvide L2/L3 application support for Java-based enterprise applications.Monitor, troubleshoot, and resolve production incidents within defined SLAs.Perform application deployments, configuration, and environment support.Work closely with development teams for bug fixes, enhancements, and release support.Conduct root cause analysis (RCA) and implement preventive measures.Support Camunda BPM processes (monitor workflows, troubleshoot job executions, deploy process definitions).Work with ticketing tools (Service Now/JIRA) or similar tools to track, document, and resolve issues.Collaborate with Dev Ops teams for CI/CD pipelines and release management.Ensure compliance with change management and production support best practices.Must-Have Skills7+ years of Java/J2 EE application support experience.Strong troubleshooting and debugging skills (logs, exceptions, performance issues).Experience with application deployments (manual/automated).Familiarity with ticketing tools like Service Now, JIRA, or Remedy.Good understanding of SQL for data validation and issue debugging.Exposure to incident, change, and problem management processes (ITIL framework).Strong communication and stakeholder management skills.