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Urgent! Java Application Support - Ticketing System Job Opening In India, India – Now Hiring Sysmind Tech PVT LTD

Java Application Support Ticketing System



Job description

<p><p><b>Description :</b></p><br/><p><b>Key Responsibilities :</b></p><br/><p>- Provide L2/L3 production support for complex Java-based enterprise applications running on Linux environments.</p><br/><p>- Investigate, troubleshoot, and resolve application, middleware, and infrastructure-related issues with a focus on root cause analysis and permanent fixes.</p><br/><p>- Collaborate with developers, business analysts, and DevOps teams to ensure high application availability and performance.</p><br/><p>- Participate in incident management, change management, and problem management processes as per ITIL standards.</p><br/><p>- Develop automation scripts and tools to streamline monitoring, log analysis, and recovery tasks.</p><br/><p>- Work on bug fixes, minor enhancements, and code-level debugging in Java, Spring Boot, REST APIs, and SQL.</p><br/><p>- Monitor and optimize system performance using tools like AppDynamics, Splunk, Grafana, or ELK.</p><br/><p>- Support batch processes, job scheduling, and messaging systems (Kafka, MQ, or RabbitMQ).</p><br/><p>- Ensure compliance with banking security, audit, and operational standards.</p><br/><p><b>Technical Skills Required :</b></p><br/><p>- Programming : Java / J2EE, Spring Boot, RESTful APIs</p><br/><p>- Database : SQL / Oracle / PostgreSQL (strong in query debugging and optimization)</p><br/><p>- Operating Systems : Linux / Unix (shell scripting knowledge preferred)</p><br/><p>- Messaging Systems : Kafka / IBM MQ / RabbitMQ</p><br/><p>- Monitoring Tools : Splunk, AppDynamics, ELK Stack, Grafana, CloudWatch</p><br/><p>- Version Control & Build Tools : Git, Maven, Jenkins, Bitbucket</p><br/><p>- Incident & Ticketing Tools : ServiceNow, JIRA</p><br/><p>- Cloud Platforms : AWS / GCP (preferred)</p><br/><p>- Other : Experience with microservices, CI/CD, and log debugging</p><br/><p><b>Soft Skills :</b></p><br/><p>- Excellent communication and analytical problem-solving abilities.</p><br/><p>- Ability to work under pressure in 24x7 business-critical production environments.</p><br/><p>- Strong coordination and collaboration skills with global teams.</p><br/><p>- Financial domain knowledge (especially in trade lifecycle, settlements, or risk management) is a plus.</p><br/></p> (ref:hirist.tech)


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