L2 Compute Hardware Engineer - Server Administration

<p><p><b>Key Responsibilities :</b><br/><br/>- Troubleshoot and resolve compute hardware issues at L2 level with minimal downtime.<br/><br/></p><p>- Install, administer, and maintain server hardware infrastructure.<br/><br/></p><p>- Diagnose performance-related issues and restore system integrity after outages.<br/><br/></p><p>- Handle user-submitted tickets related to compute hardware and infrastructure.<br/><br/></p><p>- Monitor system health and resource usage using monitoring/queuing software.<br/><br/></p><p>- Apply system firmware and software patches as required.<br/><br/></p><p>- Create and maintain knowledge base documentation for issue resolution and troubleshooting.<br/><br/></p><p>- Collaborate with peers to resolve complex technical challenges.<br/><br/></p><p>- Participate in incident, change, and problem management, including Root Cause Analysis (RCA).<br/><br/><b>Technical Skills & Experience :</b><br/><br/>- 5+ years of experience in compute hardware troubleshooting (L2).<br/><br/></p><p>- Strong hands-on experience with Cisco UCS series (UCS Manager).<br/><br/></p><p>- Expertise in server hardware administration and troubleshooting.<br/><br/></p><p>- Experience with HPE Server Hardware and multi-node clustered setups.<br/><br/></p><p>- Proficiency in OS-level administration (VMware, Linux, Windows).<br/><br/></p><p>- Strong knowledge of high-speed networking (InfiniBand, 10/40 Gigabit Ethernet).<br/><br/></p><p>- Familiarity with monitoring tools such as Grafana, Nagios, OpsRamp.<br/><br/></p><p>- Experience troubleshooting ESXi and vCenter performance issues.<br/><br/></p><p>- Basic understanding of server storage connectivity and fault tolerance.<br/><br/></p><p>- Good to have knowledge of Nimble, NetApp, Pure, Cloudian, or Data Protect cluster solutions.<br/><br/><b>Preferred Skills :</b><br/><br/>- Strong problem-solving and analytical skills.<br/><br/></p><p>- Ability to document processes and contribute to knowledge management.<br/><br/></p><p>- Exposure to cloud or hybrid infrastructure environments.<br/><br/><b>Education :</b><br/><br/>- Bachelors degree in Computer Science, Information Technology, Electronics, or a related field (or equivalent practical experience).<br/><br/></p><p>- Relevant certifications (Cisco UCS, VMware, HPE) are a plus<br/><br/></p><br/></p> (ref:hirist.tech)