Job description
<p>Position : L2 Desktop Engineer<br/><br/>Duration : Full Time<br/><br/>Exp : 5+years<br/><br/>Location : Vizag<br/><br/>Primary skills : office 365,windows server 2019,microsoft applications,security management<br/><br/>Job Description : <br/><br/> - Diagnose and resolve hardware, software, network, and peripheral problems for users, often through remote support or direct on-site visits.
<br/><br/> - Set up new workstations, install, maintain, and configure hardware, software, and computer peripherals.
<br/><br/> - Should have hands on experience O365, Intune Portal, Network Printer Installation.<br/><br/> - Should have knowledge of Warehouse Operations as well Zebra Printers, Mobile Printers<br/><br/> - Support LANs, WANs, network segments, Internet, and intranet systems.<br/><br/> - Manage Active Directory, server, and workstation patching.
<br/><br/> - Should have knowledge of Asset Management<br/><br/> - Ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance.
<br/><br/> - Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
<br/><br/> - Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices.
<br/><br/> - Perform and test routine system backups and restores.
<br/><br/> - Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations.
Escalate incidents, as necessary.
<br/><br/> - Manage vendors, outsourcers, and contractors to secure software products and services.<br/><br/> - Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.
<br/><br/> - Coordinate with network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.<br/><br/> - Asset management, including maintenance of server component inventory and related documentation and technical specifications information.
<br/><br/> - Have familiarity with NAS and SAN storage management.
<br/><br/> - Manage virtual and physical servers with Windows Server 2012 - 2019 operating systems.<br/><br/>- 4-7 years of experience in a technical role with increasing responsibility.
Bachelor's degree in computer science/Electronics/IT <br/><br/>- Thorough understanding of Microsoft applications/infrastructure.
Ability to communicate effectively with staff and clients.
Senior level analytical/troubleshooting and organizational skills.
Capable of resolving critical networking and hardware issues in a time sensitive manner, cognizant of requisite service levels.
<br/><br/>General Skills : <br/><br/> - Good Communication(Oral & Written) skills are essential.<br/><br/> - Ability to quickly analyze & diagnose the problem.<br/><br/> - Hardworking, Ready to learn and drive to achieve.<br/><br/> - To participate & Work with Local & Global Team<br/><br/> - Ready to take additional challenges.</p> (ref:hirist.tech)
Required Skill Profession
Computer Occupations