L2 Linux System Engineer - Monitoring & Performance Tuning

<p><p><b>Job Title :</b> L2 Linux System Engineer.<br/><br/><b>Location :</b> Pan india ( Relocate to Dubai ).<br/><br/><b>Experience :</b> 6- 10 Years.<br/><br/><b>Role Overview :</b><br/><br/>We are seeking a skilled and proactive L2 Linux Administrator / System Engineer to join our IT team.<br/><br/>The candidate will provide intermediate-level technical support for servers, storage, and operating systems, handle escalated incidents from L1 teams, and assist in implementation, maintenance, and optimization of enterprise IT infrastructure.<br/><br/>The role requires strong knowledge of Linux administration, virtualization, hardware troubleshooting, and enterprise system environments to ensure high reliability, security, and performance.<br/><br/><b>Key Responsibilities :</b><br/><br/><b>Monitoring and Performance Tuning :</b><br/><br/>- Monitor system health and performance using tools like SolarWinds, Nagios, or similar platforms.<br/><br/>- Tune system performance to ensure optimal operation.<br/><br/><b>Incident Management And Troubleshooting :</b><br/><br/>- Handle escalated issues from L1 support and provide timely resolutions.<br/><br/>- Perform advanced troubleshooting for Linux servers, storage systems, and operating systems.<br/><br/>- Identify root causes of recurring issues and implement corrective measures.<br/><br/><b>System Maintenance And Administration :</b><br/><br/>- Perform routine maintenance tasks including patching, firmware updates, and backups.<br/><br/>- Manage users, groups, system start-up, services, and file systems.<br/><br/>- Ensure systems are secure, stable, and fully operational.<br/><br/><b>Configuration, Deployment, And Hardware Support :</b><br/><br/>- Install and configure application software.<br/><br/>- Build servers using PXE boot, RAID configuration, and perform OS upgrades.<br/><br/>- Troubleshoot and maintain HP & Dell hardware, coordinating with vendors for replacements.<br/><br/>- Familiarity with Linux scripting for automation and administrative tasks.<br/><br/><b>Documentation And Reporting :</b><br/><br/>- Maintain accurate documentation of system configurations, troubleshooting steps, and resolutions.<br/><br/>- Generate reports on system performance, incidents, and changes for management review.<br/><br/><b>Collaboration :</b><br/><br/>- Work closely with L3 engineers to escalate complex issues and implement advanced solutions.<br/><br/>- Coordinate with vendors and service providers for hardware replacements and support.<br/><br/><b>Education :</b><br/><br/><b>Qualifications and Skills :</b><br/><br/>- Bachelors degree in Computer Science, IT, or related field (preferred).<br/><br/><b>Experience :</b><br/><br/>- 6- 10 years in system engineering, Linux administration, or IT support roles.<br/><br/>- Hands-on experience with server hardware, storage systems, and operating systems.<br/><br/><b>Technical Skills :</b><br/><br/>- Strong knowledge of Linux administration, patch management, and vulnerability fixing.<br/><br/>- Server builds using PXE boot, RAID configuration, and OS upgrades.<br/><br/>- Familiarity with SAN/NAS storage technologies and backup solutions.<br/><br/>- Experience with monitoring tools (SolarWinds, Nagios) and ticketing systems (ServiceNow, Jira).<br/><br/>- Basic Linux scripting for automation and system (Preferred) :</b><br/><br/>- RHEL Certification or equivalent.<br/><br/>- ITIL Foundation Certification.<br/><br/><b>Soft Skills :</b><br/><br/>- Strong analytical and problem-solving skills.<br/><br/>- Excellent communication and interpersonal skills.<br/><br/>- Ability to work in fast-paced environments and under pressure.</p><br/></p> (ref:hirist.tech)