- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: L2 Support Engineer.
Urgent! L2 Support Engineer Job Opening In Kurnool – Now Hiring Insight Global
Required Skills & Experience
- 3-7+ years of experience providing L2 Incident Support
- Experience supporting apps with the following tech stack: Spring boot, Microservices, Java
- Experience supporting SQL databases
- Experience in L2 IT support, including hardware/software troubleshooting, check logs, system monitoring, patch deployment, etc
- Experience with ITIL framework and ITSM processes (incident, change, problem management)
- Experience with Service Now Strong ability to communicate and collaborate with end users, regional and global IT teams, manage vendor relations, and document support activities effectively
Job Description
Insight Global is looking for a L2 Ops Support Engineer to join a client remotely in India.
As a Level 2 Engineer, you act as a vital link between frontline support (L1) and advanced technical teams (L3), ensuring the reliability and performance of systems built on Spring Boot, Java, Microservices, and SQL.
Your day involves monitoring system health, conducting routine checks, and proactively addressing issues.
You investigate and resolve complex incidents escalated from L1, perform root cause analysis, and ensure resolution within SLA guidelines.
You also identify recurring problems and collaborate with development teams to implement lasting fixes and solutions for optimization.
Supporting change management, you assist in testing and deploying patches, validating functionality, and managing rollbacks when needed.
Documentation and reporting are key—you maintain SOPs, update knowledge bases, and track system performance trends.
You work closely with business users and technical teams, aligning on priorities and ensuring compliance with ITIL processes and audit requirements.
Strong communication and a proactive mindset are essential as you navigate challenges and drive continuous improvement across the stack.
Compensation
$5- $15 USD per hour for the duration of the 12 month contract.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your L2 Support Potential: Insight & Career Growth Guide
Real-time L2 Support Jobs Trends in Kurnool, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for L2 Support in Kurnool, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 48142 jobs in India and 290 jobs in Kurnool. This comprehensive analysis highlights market share and opportunities for professionals in L2 Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Insight Global is currently hiring and seeking a L2 Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: L2 Support Engineer Jobs Kurnool.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Insight Global adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a L2 Support Engineer Jobs India varies, but the pay scale is rated "Standard" in Kurnool. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for L2 Support Engineer typically include Prb and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for L2 Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your L2 Support Engineer interview at Insight Global, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Insight Global's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for L2 Support Engineer is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!