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Urgent! L3 IT System Administrator - Ticketing System Job Opening In Hyderabad – Now Hiring ESK Technologies Private Limited
<p><p><b>Company Description</b><br/><br/>ESK Technologies, based in Hyderabad, India, with a global presence is a trusted partner for comprehensive IT solutions.<br/><br/>The company specializes in Salesforce, Workday, Oracle Apps, Testing Services, Infrastructure Operations, DevOps, and Development & Maintenance.<br/><br/>ESK Technologies is proudly partnered with Oracle and Salesforce to bring cutting-edge technologies to clients.<br/><br/>The company offers versatile solutions, from Offshore Development Centers to flexible working models, and excels in connecting clients with top-tier technology talent.<br/><br/>Join ESK Technologies for a journey of innovation and reliability in the IT industry.</p><br/><p><b>Role Description :</b><br/><br/>This is a full-time on-site role for an IT System Admin L3 based in Hyderabad.<br/><br/>The IT System Admin L3 will be responsible for system and network administration, providing technical support, troubleshooting issues, and ensuring the smooth operation of IT infrastructure.<br/><br/>The role involves monitoring system performance, managing configurations, and maintaining the security and integrity of the company's IT environment.</p><br/><p>Role : IT Sys Admin L3</p><br/><p><b>Responsibilities :</b><br/><br/></p><p>- Incident Management Handle escalations from L1 support.<br/><br/></p><p>- Troubleshoot and resolve hardware, software, and network-related incidents.<br/><br/></p><p>- Log and update incidents in the ticketing system, documenting resolution steps.<br/><br/></p><p>- Ensure incidents are resolved within SLA.<br/><br/></p><p>- Perform regular maintenance of servers, storage systems, and network devices.<br/><br/></p><p>- Install, configure, and update operating systems (e.g., Windows Server, Linux, Any new OS).<br/><br/></p><p>- Write automation scripts in python or bash.<br/><br/></p><p>- Maintain ansible playbooks.<br/><br/></p><p>- Access Management for OnPrem and Cloud Servers.<br/><br/></p><p>- Manage user accounts, roles, and permissions in LDAP, or other directory services.<br/><br/></p><p>- Resolve escalated issues related to user access, password resets, and permissions.<br/><br/></p><p>- Monitor user activity for security and compliance.<br/><br/></p><p>- Work with L3 or network teams for advanced network troubleshooting.<br/><br/></p><p>- Enforce and maintain security policies, including file and folder permissions.<br/><br/></p><p>- Identify potential security threats and escalate them to the security team.<br/><br/></p><p>- Use monitoring tools like Nagios, Zabbix, or SolarWinds to proactively identify potential system issues.<br/><br/></p><p>- Respond to alerts generated by monitoring systems.<br/><br/></p><p>- Suggest and implement system improvements to prevent recurring incidents.<br/><br/></p><p>- Create and maintain documentation for standard operating procedures (SOPs).<br/><br/></p><p>- Identify and escalate complex issues that require L3 or vendor support.<br/><br/></p><p>- Collaborate with specialists or external vendors for hardware replacements or advanced configurations.</p><br/><p><b>Technical Skills Required :</b><br/><br/></p><p>- Deep understanding of Linux and other Operating Systems.</p><p><br/></p><p>- Proficient in Windows Server (2022) and Linux (RHEL, Ubuntu).<br/><br/></p><p>- Understanding of TCP/IP, DNS, DHCP, and VPN.<br/><br/></p><p>- Hands-on experience with user and group management.<br/><br/></p><p>- Familiarity with backup software and disaster recovery best practices.<br/><br/></p><p>- Experience with system monitoring tools and basic scripting.<br/><br/></p><p>- Ability to prioritize tasks in high-pressure situations.<br/><br/></p><p>- Strong troubleshooting and analytical skills.<br/><br/></p><p>- Good communication for resolving issues with users and escalating to L3 or external vendors.<br/><br/></p><p>- Fixing and Troubleshooting basic to advance level issues on Linux and Windows Servers.<br/><br/></p><p>- Writing and maintaining ansible playbooks and inventory management.<br/><br/></p><p>- Experience with Storage Configurations LVM,NFS,Samba.<br/><br/></p><p>- Networking Basics.<br/><br/></p><p>- Hands on Experience in handling VM's.<br/><br/></p><p>- Ability to troubleshoot any kind of Linux or Windows Server issues quickly.</p><br/></p> (ref:hirist.tech)
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Unlock Your L3 IT Potential: Insight & Career Growth Guide
Real-time L3 IT Jobs Trends in Hyderabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for L3 IT in Hyderabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 39988 jobs in India and 2141 jobs in Hyderabad. This comprehensive analysis highlights market share and opportunities for professionals in L3 IT roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ESK Technologies Private Limited is currently hiring and seeking a L3 IT System Administrator Ticketing System to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ESK Technologies Private Limited adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a L3 IT System Administrator Ticketing System Jobs India varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for L3 IT System Administrator Ticketing System typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for L3 IT System Administrator Ticketing System, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your L3 IT System Administrator Ticketing System interview at ESK Technologies Private Limited, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ESK Technologies Private Limited's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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