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Urgent! Lead ATG Support Engineer Job Opening In Pune – Now Hiring DATAMAXIS
Job Title: ATG Architect – Support Role
Location: Remote
Experience: 12+ Years
Employment Type: Full-time with AB2
Notice Period: Immediate to 30 Days Preferred
Job Summary:
We are seeking a skilled ATG Architect for a Support Role, responsible for maintaining, troubleshooting, and enhancing Oracle ATG Commerce applications.
The ideal candidate will have strong experience in ATG-based systems and a deep understanding of support processes, incident handling, and performance optimization in a production environment.
Key Responsibilities:
Provide technical support and maintenance for Oracle ATG eCommerce applications.
Troubleshoot and resolve production issues, performance bottlenecks, and outages.
Collaborate with cross-functional teams to identify root causes and implement solutions.
Ensure system stability, uptime, and performance through proactive monitoring and tuning.
Apply patches, upgrades, and configuration changes in coordination with DevOps/Infra teams.
Create and maintain technical documentation and knowledge base articles for support activities.
Participate in on-call support rotations and handle high-priority incidents as needed.
Coordinate with development teams for bug fixes and enhancements.
Ensure adherence to SLAs and ITIL-based support processes.
Required Skills and Qualifications:
12+ years of overall experience with at least 10+ years in Oracle ATG Commerce.
Strong understanding of ATG modules including BCC, CSC, Personalization, and Publishing.
Experience in application support, incident management, and system monitoring.
Handle the customer tickets, Handle production support, Handle prod release support and handle power environment.
Hands-on expertise in Java/J2EE, JSP, Web Services (REST/SOAP).
Familiarity with performance monitoring tools (e.g., AppDynamics, Dynatrace, Splunk).
Good understanding of production deployment practices and troubleshooting.
Excellent communication and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
Experience in both B2B and B2C ATG Commerce environments.
Familiarity with cloud platforms (AWS, Azure) and CI/CD tools.
Exposure to ITIL practices and ticketing systems (ServiceNow, Jira).
Oracle ATG certification (if available).
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Unlock Your Lead ATG Potential: Insight & Career Growth Guide
Real-time Lead ATG Jobs Trends in Pune, India (Graphical Representation)
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Great news! DATAMAXIS is currently hiring and seeking a Lead ATG Support Engineer to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DATAMAXIS adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Lead ATG Support Engineer Jobs India varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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