Lead Network & Security Engineer

Years 4 Openings Trivandrum Role description Senior Network Engineer Experience & Qualifications: Minimum 10+ years of relevant experience in a Network Operations Engineer role.

CCNA certification required;
CCNP certification or actively working towards it is preferred.

Strong working knowledge of: Branch & Data Centre Switching & Routing Wireless technologies (setup, troubleshooting, security) Enterprise Firewalls, especially CheckPoint and Palo Alto Internet routing and security Common interior and exterior routing protocols Site-to-Site and Remote Access VPN technologies Proxy technologies such as Bluecoat or McA Load Balancers IP Address management and network services (DNS, DHCP, NTP) Network management, monitoring, and diagnostic tools Network probes and packet capture analysis Excellent English communication skills.

Additional Preferred Skills: Experience working within the ITIL framework.

Familiarity with ServiceNow.

Knowledge of voice, video, and audio-visual solutions.

What You'll Do: Collaborate with a global, multi-location cross-functional team in a dynamic environment.

Play a key role in maintaining and advancing our technical network estate.

Focus primarily on operational and sustaining engineering tasks, with involvement in change and project work as needed.

Work closely with teams including Service Desk, Platforms, Information Security, and End User Services.

Proactively manage incidents, problems, and issues, adhering to SLAs and OLAs. Serve as a technical resource for change requests, project work, maintenance, firmware upgrades, and patch cycles.

Follow documented Standard Operating Procedures and use ServiceNow to update incidents and requests.

Stay informed on the technology roadmap for existing and emerging technologies.

Participate in shift work, weekend duties, and on-call rotations as required.

Skills Routing And Switching,Ccna Security,Firewall About UST UST is a global digital transformation solutions provider.

For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation.

Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation.

With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations.

With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.